CWILL Order Tracking

CWILL Order Tracking

Reviews (3,180)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

December 26, 2022

I have been using Parcel Panel App for some time now, and I am very pleased with the features and performance of the App. It has a neat design and is user friendly. However, the major distinguishing factor that sets this App above all is the support. The developers and staff are always available, keen to help with the product and driven to resolve any issues. I have communicated with Lexie, Elly and Mig at different times and found them to be prompt, generous with their time and motivated to help merchants. Big shout-out to the trio for their good work. I have had a great experience with Parcel Panel so far and highly recommend it to fellow merchants.

Kawaiimi
Australia
21 days using the app
CWILL INC replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 8, 2023

So far so good, Only just started to use the app, it seems to be working well. It syncs correctly with Mondial Relay, which other apps I have tried do not. Great customer service dealt with my issues quickly and efficiently.

La Patte Verte
France
About 3 hours using the app
CWILL INC replied January 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 9, 2023

Customer service is great, the app works really smoothly, good prices, no branding even on the free plan. I recommend it!

BFF Rings
Canada
25 days using the app
CWILL INC replied January 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 15, 2023

Amazing! Absolutely love this feature. It is super easy to set up and allows me to spend time on other important things than updates on orders.

Shea by Design
South Africa
10 days using the app
CWILL INC replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 26, 2023

I love the app! Excellent support - It reduced the emails I get from customers asking for order tracking status

Kraywoods
Canada
Over 1 year using the app
CWILL INC replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 1, 2023

Amazing app. Works wonders for our webshop. Really love how customizable it is. Perfect for dropshipping also.

neondistrict.nl
Netherlands
1 day using the app
CWILL INC replied February 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 4, 2023

Great support by Mig . Mig solved my all issue. And if i feel something else in future then i will contact Mig again.

PlayBox
India
About 1 hour using the app
CWILL INC replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 5, 2023

Great app and great experience. The customer service from Mig and the team has been really helpful and they answered all my questions really quickly.

Hombe
United Kingdom
44 minutes using the app
CWILL INC replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 8, 2023

Was assisted and got everything working again. Realized I didn't enable something which caused it to not work. Thank you!

Omega Amsterdam
Netherlands
14 days using the app
CWILL INC replied February 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 13, 2023

I've only recently become acquainted with and started using Parcel Panel Order Tracking in my work. So far, I'm happy with how it works and would recommend it to others. I would also like to mention the excellent work of your support.

The Tentas™
Poland
30 days using the app
CWILL INC replied February 14, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel