CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

December 1, 2022

This app was easy to install. Support was quick and responsive to the basic questions that I had. Would definitely recommend.

Hamilton Bait and Tackle
United States
9 minutes using the app
CWILL INC replied December 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 5, 2022

Very great customer service, the only application you need for tracking all the orders. And very easy and simple interface

RestyHome
Canada
2 months using the app
CWILL INC replied December 5, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 6, 2022

It is a very wonderful application, and I rely on it a lot, and it helps me a lot in my store, and it was the best service to respond to customer inquiries, thank you
Kingdom Saudi Arabia

TOPGAIT متجر توب جيت
Saudi Arabia
29 days using the app
CWILL INC replied December 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 9, 2022

I didn't really use the app yet but the customer service was Amazing. Mig helped me to fix some little problem in my store, so I'm grateful. Thank you.

ZKoriginal
United States
3 months using the app
CWILL INC replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited February 19, 2023

We love this App. It does a tremendous job for us. We had 2 other Tracking Apps before Parcel Panel and this one is the best. We get prompt service whenever we need it which is so much appreciated. Thank you Parcel Panel Team.

Great support whenever we need it. Very pleased.

SWEET T 52
United States
3 months using the app
CWILL INC replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 16, 2022

Brilliant app with fantastic support. I would highly recommend to all new Shopify users, especially those who wish to offer their customers a better experience.

Wiper Blades Direct
Australia
31 minutes using the app
CWILL INC replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 17, 2022

I just installed the app and love the features! I contacted the chat help for a quick fix to customize my tracking page and it was done immediately and efficiently. Mig helped me with this and so far I'm so happy with this app and service! Thank you!

DOLLY POP NAILS
United States
About 14 hours using the app
CWILL INC replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 18, 2022

That’s a good app to track my deliveries. Highly recommend to Shopify users. Response is fast and helpful.

jmscamping.com
Hong Kong SAR
4 months using the app
CWILL INC replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 26, 2022

Very happy with how quickly this app integrated with my store and the setup was fool-proof. Knowing how your deliveries are going is very valuable to creating good customer satisfaction.

Pordein
Australia
5 days using the app
CWILL INC replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 26, 2022

I have been using Parcel Panel App for some time now, and I am very pleased with the features and performance of the App. It has a neat design and is user friendly. However, the major distinguishing factor that sets this App above all is the support. The developers and staff are always available, keen to help with the product and driven to resolve any issues. I have communicated with Lexie, Elly and Mig at different times and found them to be prompt, generous with their time and motivated to help merchants. Big shout-out to the trio for their good work. I have had a great experience with Parcel Panel so far and highly recommend it to fellow merchants.

Kawaiimi
Australia
21 days using the app
CWILL INC replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel