Reviews (1,710)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

Edited February 11, 2021

Integrating with my Shopify store was seamless but the app literally pulled ALL my listings (including listings I have taken off my shop and archived since I discontinued those styles). I now have to literally go though hundreds of products and delete those pins. I also updated the photos on certain listings trying to revamp my website but Pinterest somehow integrated the old pictures even though I've deleted them from the product page.

Blue Box Boutique
United States
11 minutes using the app
June 16, 2020

Only I have troubles to connect all the time I tried? Now, a month ago, 2 month ago and still didn't get luck..

MY HARMONY TREE
United States
4 months using the app
November 26, 2020

Within about an hour installing this app. Pinterest suspended my merchant account for violating spam policies. I appealed and still got denied.

Black Dragon Comics
United States
20 days using the app
Edited October 31, 2022

Not sure what I did, both of my stores got hit with Merchant does not meet minimum website quality requirements. I have been with Pinterest for 1 year. Now the shop is not available on my Pinterest account which helps me a lot with traffic and sales. Maybe it's time to move on with Pinterest.

Meowhiskers
United States
About 1 year using the app
April 14, 2022

I started using Pinterest for personal reasons at first. I didn't know that I could use it for my business. Oooooh but when I did start using Pinterest for my business, my customer base grew tremendously! I LOVE Pinterest because they have helped me reach customers in places that I never imagined I would ever reach. I am FOREVER grateful for Pinterest.

Dah Divah Printz LLC
United States
5 months using the app
October 13, 2021

This app is useless for anyone who deals in secondhand wares, vintage or resell. Per Pinterest Merchant guidelines (and their Verified Merchant Program team) the secondhand nature of products makes sellers ineligible for using the program, and the catalog will not be automatically published to pinterest. If you sell any secondhand (or anything that doesn't align with their updated guidelines) don't waste your time with this app.

YournNonce
United States
About 1 year using the app
September 23, 2020

Beware that the latest update requires you to enter in billing info to continue using the app no matter if you choose to run ads or not. Not planning on running ads and not interested in Pinterest having my credit card info, so I uninstalled it. The app is pretty pointless anyways as most of Shopify sales channels apps are. I simply manually pin my new products and put them in the boards I want. This app just pins everything and lumps it all together on one board without any organization.

Voluptuous Vinyl Records
United States
5 months using the app
Edited July 7, 2021

we shouldn't have to put a payment option at the beginning of setting up the connection between our shopify and our pinterest.....NO OTHER platform does this! We would love to connect our online store to our pinterest, but NOT If you are needing payment information up front. .................................................................................................................................................................................................................................................

Teamworks Promotions
Canada
5 months using the app
June 2, 2022

There is a bug or something wrong with this app. I have been trying to connect my shop with pinterest. However it is a continuous cycle of going to connecting the page to logging in, back to connecting. It NEVER connects. I cleared cache & cookies, tried a different browser, restarted my browser, uninstalled/reinstalled the app. Nothing works. Shopify tried their best to help, however this is on pinterests end. I contacted pinterest however, they basically told me to do everything I already did. I guess I will just uninstall this app and not sell on pinterest.

Mermaid Haus Jewelry
United States
17 days using the app
July 5, 2021

The app is pulling the wrong URL. Shopify uses the Product Handle in the URL, but this app is pulling the Product ID instead. With the Product ID in the URL, it creates a 404 Page Not Found error, which cascades into multiple other errors. You need to modify your app to pull the correct Product Handle URL:
Shopify uses the Product Handle: {{ all_products['the-handle'].title }} I tried to work around this by adding URL redirects. However, the problem is that when you pull URLs by Product ID, it is only limited to 20 products at a time. Since I have over 50 products, half of my products are never pulled. I contacted Pinterest Support, but they give me the run around. When there are cascading error reports (caused by the wrong URL creating a 404 Page Not Found error), they want me to address those secondary errors. It won't help. Please fix your appl. MimsHouseBooks.com

MimsHouseBooks
United States
About 1 year using the app