Reviews (1,710)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

June 15, 2022

Zero Stars. Horrible service. Automated responses. If you ever get a human, they will respond once and then ghost you. I've emailed support for the same issue, dealt with 3 people, and each one disappeared after the first email response. No resolution whatsoever! This isn't rocket science people!

Box Beam Collection
United States
4 months using the app
Edited May 1, 2020

NEW REVIEW: Install Issue was MY FAULT. I had a caching issue on Chrome. Pinterest installed perfectly after I cleared it and tried again. Working well now.

OLD REVIEW:
Horrible. Product feed generated multiple errors. Uninstalled it. Tried again and never re-installed properly. Just timed-out. Waste of time

TheBrainDriver
United States
2 months using the app
PINTEREST inc replied May 26, 2020

We're glad to hear that you were able to work it out and that the app is working well for you!

June 13, 2020

I keep getting the error messages: "Too few of the Product IDs included in your Add to Cart events match the Product IDs in your Catalog" and
"Too few of the Product IDs included in your Checkout events match the Product IDs in your Catalog." I emailed shopify-help@pinterest.com, so I'm hoping they can help me resolve the issue.

LE Jewelry Designs
United States
15 days using the app
April 23, 2021

I NO SEE THE SHOP IN PINTEREST IN ANY PLACE..................................................................................................................................................................................................................................................................................................................................................................

INGRID PEGUERO
United States
About 1 year using the app
October 20, 2021

I have tried this app 3 or 4 times now. I wish it would work, however it does not. The only thing that loads is a blank screen (if not this, it crashes). I have also tried to get it to load on multiple devices; on my phone (through Shopify's app > sales channels) I have gotten as far as the 'connect Pinterest account' page. Then it crashes or gives me a message that reads 'expected a valid shop query parameter'.

Modesty n Mind
United States
13 days using the app
April 12, 2022

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.

MPM Hobbies
United States
4 days using the app
April 15, 2021

We thought engaging with Pinterest would have been beneficial to growing sales. Little did we know...but Pinterest was collecting all our customers emails addresses in the process. Our mistake as we assumed Pinterest be product and pin driven. Support and Pinterest ads were claiming our data was their data and doubling counting Google Ads as Pinterest Ads. The analytics in Pinterest and Shopify also did not match. Our biggest disappointment was the data harvesting.

Prince of Scots
United States
11 months using the app
December 16, 2021

After 5 years of using the Pinterest App through Shopify, feeding my products as shoppable pins and being an approved Merchant, Pinterest has kicked out every single seller of vintage or antique goods except for the big marketplaces.

ThisBlueBird
United States
Over 1 year using the app
January 17, 2022

the app shows products which are not meant to be shown on pinterest (they are unticked for pinterest) additionally they are hidden behind a password protected page on the shopify site. Why is pinterest accessing data it is not supposed to have access to and posting it on a different platform?

Dandydill Way
United Kingdom
2 months using the app
August 5, 2020

The app suddenly stopped working. I cant click on it because it creates a never ending loop of opening and closing some sort of URL. Pinterest support takes MONTHS (yes actual months) to respond to you. I had issues with the app and integration multiple times and received a response from support 13 weeks later.

Doublemoss
United States
2 months using the app