Reviews (1,711)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

Edited May 13, 2020

This is great! Took almost a week to get everything sync'd up, but this adds some much needed functionality to Shopify/Pinterest and I'm excited to see how the shoppable pins perform.

Ice + Dust Pottery
United States
5 days using the app
PINTEREST inc replied May 26, 2020

We're so happy to hear the app is working your business! Thanks for the feedback.

November 24, 2020

I've been trying to get this app to work for weeks but haven't been able to get my account approved (multiple appeals now.) They say my shipping policy is not clear and it's hard to find. But it's actually in two places on my homepage, on my header AND footer menu, and it's a pretty straight forward policy.

White Raven Boutique
United States
3 months using the app
September 20, 2021

All we get is a blank screen and nothing will load. After uninstalling and reinstalling a bunch of times, then looking for fixes in the help sections, and then I finally attempted to contact Pinterest. All attempts failed. So now I give up. Uninstalling and moving on with my life. No Pinterest ever again. Bye.

Carver Maker
Canada
6 months using the app
April 28, 2020

I've tried figuring out the data source multiple times before this app launched, and it was so painful. This app syncs up with my shop and now products are officially live in my Shop feed on Pinterest! I will say Pinterest is showing several errors, so I will need to figure out why some of my products won't sync up, but for the most part, I am very happy with this app.

Pretty Collected
United States
3 days using the app
PINTEREST inc replied May 26, 2020

We're so happy to hear the app is working your business!

Edited May 26, 2020

UPDATE: Still does not work and according to other reviews, I'm not the only one with this issue. Pinterest needs to make this an app that actually works. I'll have to do each product manually....

Would love to integrate Pinterest but it won't connect at all. It just glitches. Have tried from both my phone and computer and it won't even bring me to a page to begin integration.

TroubleMaker Trading Company
United States
7 days using the app
PINTEREST inc replied May 26, 2020

Hi, Is this still happening for you? Contact our support email at shopify-help@pinterest.com and we can help you out.

March 30, 2022

The setup was easy, but the end result was poor. The majority of the Pins automatically created on Pinterest by the app do not show the primary image. What you end up with is a Pin where the image does not always reflect what is being advertised. It doesn't provide any favorable impressions for your brand, and there is no option to edit the Pin with the correct image. Pinterest states they use an algorithm to select the best image from your Shopify listing. Why? In just about every listing the primary image is going to be the best image. So why is an algorithm needed? Just select the primary image. Pinterest is aware of the issue and has been for more than a year now, but still has no idea as to when or if a fix will be implemented. I applaud Pinterest for offering a Shopify app that has the potential to do a lot of good things, but until the image issue is fixed it would be difficult at best to recommend the app.

Prime Buy Direct
United States
4 days using the app
November 13, 2020

My account got disabled a few hours after I installed this app. I do not recommend to use this app for this reason.

Wooden World Map
United States
About 4 hours using the app
June 10, 2020

Same thing happened to me. The app also told me I didn't follow Pinterest guidelines. The app has not worked from day one. I do still have my Pinterest account and there is no notification there at all.

Blue Chrome
United States
22 days using the app
June 8, 2020

BEFORE the update it worked fine. Now , if someone clicks on my links on pinterest, it wont bring them to my store. I don't know what else to do. Its been months and I cant get it to work. This is very frustrating. I would love to have someone assist me with this matter.

Novelty Socks for Less
United States
3 months using the app
September 10, 2021

Can't connect the Shopify account to pinterest, it just rejects the connection request and puts me into a loop of Shopify - cookie consent - Pinterest homepage - and again. After reading the reviews I think I will stick to Instagram and Facebook connections. They want to make business.

Paracord for Pets Store
Romania
About 1 hour using the app