Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for growing email lists, capturing leads, and boosting conversions with exit-intent popups offering discounts and special offers. They value the advanced targeting, multiple popup types, and easy drag-and-drop customization to match their brand. Setup is quick, reporting is useful, and integrations with Shopify and email platforms work smoothly. Support is consistently described as fast, friendly, and highly knowledgeable.
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I needed something that would give me a simple pop-up window to collect emails for my mailing list. Poptin made this very easy and effective with the free plan. It sends emails whenever I get a new sign-up and it integrates with Zapier. And I'm able to customize the look and feel of the pop-up window to make it look nice. All good.
excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.
Poptin has allowed us to generate new announcement bars, giveaway/contest pop-up promotion, and has helped us update our email newsletter pop-ups with more control than the previous tools we were using. The support staff has been great fixing any issues that we have had, and they have excellent turnaround time. Would definitely recommend.
Been using Poptin for several years on different platforms. The exit intent pop-up has been one of the most dependable sources of high-quality leads, which we would have otherwise lost. This is one of the most valuable apps you can install in your ecommerce store if you would like to save potential customers from bouncing to your competitors when they cant find what they are searching for!
This is a very well done app. I am super impressed by its functionality and how much you can do with it. The best part truly is the customer service. I was in a pinch to get something fixed with my theme and the co-founder was actually the one to respond to me! He was very helpful and got back to me so quickly. I'll keep an eye on this company. I think they're going to do even more really cool things in the Shopify space.
Thank you!!
Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.
Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.
Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)
Poptin helped me make a pop-up banner for discount codes on my website with Shopify. It took only a little tinkering, and the design process was very easy with lots of small understandable steps. I love that the app itself does all the work of adding the code, setting triggers, and targeting different types of customers rather than making me try to figure out all the complicated bits. Using the Free version right now, for which there seem to be no current catches, but might go to the Basic paid version sometime in the future.
I installed the app and had some questions that were answered immediately by their support team. I was treated well and they took time to walk me through the app and all of the options. It is easy to set up but I had more questions and the staff spent time to show me all the benefits of having this app. The tech person I dealt with was Tomer and he was a pleasure to work with. I have used apps like this before but felt that this one was worth the try. It has more options than other similar apps and the visual look is very professional for our business. Looking forward to earning more conversions. I highly recommend this app.
This app pretty much sucks. It's not user friendly and it's difficult to figure out how to design the pop-up form to function exactly the way you want it to. I'm thinking it's because I have the "free version." Forget reaching out to the support team. All they do is send you a video that doesn't address the issue you're struggling with. My problem? My customers are filling out the form with their email address but never receiving the discount code once they hit "Submit." I have no idea how to correct this problem and apparently, the support team doesn't want to take the time to help. I think I'll just un-install this app and look elsewhere for a better experience.
No other Popup software is as detailed and fully integrated into Shopify. By far, I would say this is the best option; however, there are a few concerns so far:
1. Tech support is slow at getting back. I would expect responses within 24-hours and they are slow.
2. No Support for SVG. This is huge for space and resizing to make it look crisp.
3. Overall the Editor is very clunky. It's not as intuitive and easy to use as I would have hoped. 4. The templates are just OK and very basic. I would have hoped for some more up to date templates. Overall as I said, this is one of the best you are going to get and it is very much integrated into Shopify. I just wish the interface was a bit more clean and editing was better.