Reviews (91)

Overall rating
4.1
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
September 22, 2024

Adel was so helpful in setting up and testing the app Carthook on my store. Timely, friendly and super helpful. Couldn't recommend highly enough. Thank you!

Salty May
Australia
3 days using the app
September 11, 2024

I encountered some difficulties with the app installation, but the customer support I received was truly exceptional and quick. Tarik, the product manager, responded promptly to my request for help and worked with his team to pinpoint and resolve the issue during a video call. The overall experience with their customer support was nothing short of outstanding—quick, responsive, and highly impressive. I wholeheartedly recommend this app to any business looking for exceptional support that sets a new standard in customer service excellence. Overall outstanding customer support.

Allure Passion
Canada
About 2 hours using the app
August 23, 2024

Tarik is immensely helpful! Very responsive customer support team when we were unsure about anything, with the option to call rather than use online chat which I really appreciate! Thanks so much for everything

The Cruise Maps
United Kingdom
About 1 month using the app
August 8, 2024

Just had my first support call with product manager, Tarik. He was great, and gave us some great insights on how to optimize our post-order AOV. And we built our first funnel together! Great advice! Made it super easy to get started.

Happy Gut Life
United States
6 days using the app
July 31, 2024

Carthook has gone above and beyond to work with us in ensuring the app is functioning smoothly across all of our stores. Sela provided amazing customer service and took the time to make sure we were satisfied! Top notch customer service!

Jupiter Laboratories Ireland Ltd
Ireland
Over 2 years using the app
July 30, 2024

I had a quick, easy to schedule appointment with Tarik, what a great guy and a terrific app!

Studio Penny Lane
United States
About 2 hours using the app
July 17, 2024

The best customer service hands down.

We have been struggling with post purchase upsells on our store and product manager Tarik and Amina helped us to integrate carthook and to make sure its running smoothly, if we ran into any issues or had any questions we got an answer to our emails almost instantly.

Its wonderful to work with a team and an app you can rely on.

What's Pup
United States
About 2 months using the app
July 16, 2024

CartHook is so easy to use. It took me minutes to deploy my funnels. Adel at CartHook have been a massive help in onboarding us. He shared great suggestions and industry benchmarks, best practices that will really help with our performance. Appreciate your time, Adel.

Aleo Shop
Australia
10 days using the app
June 18, 2024

Tarik was amazing, jumping on a call with me on his day off/holiday to explain the app to me. It is exactly what I'm looking for and I look forward using it!
Thank you!

rikkadesign
Australia
About 17 hours using the app
May 23, 2024

Nitesh was very patient and helpful in setting up my first funnel and resolving all the issues I had. He is a great instructor :-)

Carrot & Stick
Australia
6 days using the app