Reviews (91)

Overall rating
4.1
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
April 26, 2024

Adel Rovcanin was such a wealth of knowledge. I am not tech savvy and he walked me through everything with great patience and expertise. He had great ideas to add to our site as well. We are excited to see how this will work for us!

Hermoza
United States
4 days using the app
March 27, 2024

CartHook has been very easy to use and a quick win to garner additional sales! Thanks to Adel for the support in optimizing our experience.

Ana Luisa
United States
Over 1 year using the app
March 4, 2024

I recently used CartHook for my online store and was impressed with its user-friendly interface and the improvement it brought to our checkout process. What stood out the most, however, was the exceptional support from their team. Tarik and Adel were particularly helpful, providing guidance and answering all my questions during a support call.

Kadi Boutique
United Arab Emirates
10 days using the app
February 6, 2024

Platform is easy to use and Carthook support is super helpful and provides great insights on how to test and optimize funnels.

Pet Honesty
United States
About 1 year using the app
August 10, 2023

CartHook is a great app when it comes to product upsells. I like the layout of the portal and the data we pull is very useful. Tina has been so helpful and easy to reach whenever any questions come up.

Bragg
United States
Over 2 years using the app
CartHook replied August 11, 2023

Thank you for your generous review! Feedback like this inspires and motivates our team (especially Tina!) to keep improving and providing the best service possible.

March 23, 2021

I have been waiting for Shopify to support something like this for 5 years. Nothing will drove your AOV's higher than Post Checkout upsells. As of the time of this review it only works with Credit Cards (not Shop Pay, PayPal, or other gateways) but hopefully Shopify will loosen the reins a bit here and allow support for other gateways. Should at least be able to do PayPal.

SideShaper
United States
4 months using the app
CartHook replied March 23, 2021

Hi SideShaper! Thank you so much for your review. We are glad to hear you are seeing an increase in AOV!

We also can't wait for Shopify to support wallets and other payment providers in the near future, stay tuned!

April 7, 2023

So far it's been great. We started with the larger plan to do some AB testing on offers and once we got the data we needed we downgraded, AB testing was very useful. Customer support is also great, Tina helped out with an issue we were having regarding orders being shipped even though the upselled products weren't being paid for and she was great.

Clutch
United States
2 months using the app
December 2, 2020

Carthook has increased our AOV by 24%. Every Shopify store should be using CH to increase AOV and LTV. Setting up a funnel takes 5 minutes and has easily been the most impactful change we've made to our Shopify store to drive revenue.

disco
United States
27 days using the app
CartHook replied December 7, 2020

Thank you for the five-star review! CartHook :hearts: Disco! We're so glad to hear you're seeing results! Here's to continued success and a great partnership!

September 20, 2021

CartHook has been a great addition to our shop to improve average order value. It's easy and intuitive to set up new post-purchase funnels, and recent feature additions based on tags and collections are a huge plus. It has seamlessly integrated into the fulfillment end of our business, as well. The support team has been responsive, and we look forward to testing out some new deals for our upcoming busy holiday season.

The Sock Drawer
United States
4 months using the app
CartHook replied September 20, 2021

Hi Sock Drawer - Thank you so much for your review. We are glad you are seeing increases to your AOV. Feel free to reach out to us with any questions at all!

Edited January 19, 2022

Years ago, I heard a marketing guru say, "The best time to ask a customer for more money is right after they've just given you money." CartHook contributes nearly $10K/month worth of additional revenue in upsells -- we generally use a simple message of, "would you like an extra bottle for X% off?" The app is extremely easy to set up and use, and CartHook tech support is very helpful and quick to respond. Highly recommended adding this app to your Shopify!! :)

Jigsaw Health
United States
6 months using the app
CartHook replied January 19, 2022

Hi Jigsaw Health, thank you so much for your feedback! What amazing advice from that marketing guru, totally aligns with our vision here at CartHook. Cheers to many more years of additional upsell revenue!

- The CartHook Team