Reviews (1,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.
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Get this app. Built for mobile and for desktop. Great customer service too.
Postscript does not integrate with zapier. You dont get any data from phone only subs. Not even their name.
is not working for my customers! i got no help to translate in Norwegain. Sms code is not working and email for weeks!
One of the best apps for SMS marketing. I Highly appreciate their customer service for the fast replies.
Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing
Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!
Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having
Absolutely amazing customer service and onboarding experience! Postscript cares about their customers! Meg was super amazing!
STAY AWAY OF THIS APP! Their customer support is terrible. We have a problem verifying the TOLL number which said not to approve our account because related to "sells products considered to be prohibited content". We have nothing to do with weed or alcohol, just a beauty supply. We reached out to them twice, not even a solution, sending us a bunch of bsh!t instructions and left.
I have been a postscript customer for 1.5-2 years and I would highly recommend not using them. I've found other service providers who give 100x better service at a much lower price.
I'm perplexed as to how this software has a 4.9.
They have been charging us for 6 months even though we expressed that we want to unsubscribe.
Post billing us for no usage for 6 months, after uninstalling the app they have billed us almost 2000$ in a month.
I am deeply disappointed in how shopify allows such companies to bill us in such a fraudulent ways.
Topping all of this off, is their support who will never try to solve the problem and will reroute you to their sales and legal teams who will only try to retain you for longer by baiting your own money.
I've not found such a terrible app all my life and I would caution any shopify owner on using postscript.
