Reviews (1,208)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

November 5, 2020

Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.

Seraphim Beauty
United States
6 days using the app
February 15, 2021

Great app. We switched from mobile text alerts and the reporting and integrations are OUT of this world.

Lola Monroe Boutique
United States
2 months using the app
March 16, 2021

Amazing support team, fast and always reliable.
Does exactly what it says it does.
Has been very helpful!

Itty Bitty Toes
United States
Over 1 year using the app
May 24, 2021

Better than Attentive & Klaviyo. My current top choice as an SMS vendor. Extremely fast customer service.

Ceremonia
United States
November 8, 2021

New to Postscript but customer service was impeccable ! Fast and informative ! Micheal was very helpful!

KHANDII KOLLECTION
United States
About 2 hours using the app
November 11, 2021

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Bim Bam Boo
United States
3 months using the app
May 22, 2020

zev and shannon provide great customer support. still early on but liking it thus far. 13 more characters.

Cheeky
United States
2 days using the app
May 26, 2020

Great app, lots of custom Shopify integrations that are big differentiators, and support is excellent too.

Blume
United States
15 days using the app
Edited June 23, 2020

Great app and nice and funny customer service. It really helps you to grow your audience! thank you Zev !!

RENERO
France
About 3 hours using the app
June 25, 2020

4 stars to Zev for being quick, personable and actually helpful. Then another star for having a cool name.

Sons of Liberty Beer & Spirits Co.
United States
7 days using the app