Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

December 28, 2021

I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!

Sweet Valley Tees
United States
12 days using the app
February 10, 2022

The Postscript team is always available to help troubleshoot setup questions at a moment's notice. Highly recommended!

Taza Chocolate
United States
1 day using the app
May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Ivy + Cloth
United States
About 2 months using the app
July 1, 2020

Zev was super helpful in the customer service chat!

Cardon
United States
4 months using the app
August 13, 2020

Great experience! Quick & easy to get started. Best of all, extremely attentive and responsive customer support team.

Weezie Towels
United States
3 months using the app
August 25, 2020

Great product and customer service- highly recommend to anyone trying to implement SMS into their e-commerce experience!

Pipsnacks LLC
United States
5 days using the app
September 23, 2020

Great app. Customer service is the best. They are very supportive and always there to help when I encountered problems.

Meridian Grooming
United States
About 3 hours using the app
January 8, 2021

Fantastic Customer Support! Love the help I got when having technical issues. Overall, great app and great support team!

FB County
United States
About 2 months using the app
March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Goldn Paydirt
United States
Over 1 year using the app
April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Fishwife
United States
29 days using the app