Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

December 2, 2020

this app is truly awesome and so is customer service. Been using Postscript for over a year and have really seen a great ROI

Paw Naturals
United States
Over 1 year using the app
January 27, 2021

Having a great experience so far. Their support team has been super helpful. Responsive and they always offer good solutions

Aviator
United States
7 months using the app
January 27, 2021

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer

My Cookie Dealer
United States
6 days using the app
October 29, 2021

I am starting to use the app and I love the features and the assitance!I needed some help and Porshai helped me through it!

MyMajesteas
United States
About 1 year using the app
November 22, 2021

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Nine 20 Mercantile
United States
6 days using the app
March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Biotin Xtreme Hair Care
United States
5 months using the app
July 11, 2022

Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!

Fuzzy Loon Designs
United States
10 months using the app
September 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Ready Rocker
United States
About 2 months using the app
December 1, 2021

I'm new to the app, but so far so good. Also, the customer support is great. Kyler on the support team has been very helpful.

Soon Skincare
United States
5 days using the app
December 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Biite
United States
4 months using the app