Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

Edited February 4, 2021

The support team was a big help! I am new to Postscript and she helped me navigate my first email conversion campaign. Excited to see the results!

The Hampton Grocer
United States
2 days using the app
December 15, 2021

Very responsive support team and so helpful! Loving the app so far. Easy to use and has helped my business, especially during the holidays season.

Painted Lavender
United States
About 2 months using the app
September 26, 2022

Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.

Elle Rae Boutique
United States
Over 1 year using the app
July 3, 2019

Great app. We were looking for a product exactly like this for a while and are so glad we found them. And even better: excellent customer service.

ZBiotics
United States
About 5 hours using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
3 months using the app
October 12, 2020

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

Fallon Ave Boutique
United States
2 months using the app
October 19, 2020

We love the integrations this has with Klaviyo, recharge, and some other partners. We have already found it to be worth its weight in conversions.

driftgoods
United States
4 days using the app
May 14, 2020

We don't use a lot of tools. But this one here is the most profitable we have. Easy to set up and comes with ready automations. Highly recommended.

ASY Furniture
United States
11 months using the app
May 19, 2020

Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!

Sonix
United States
12 days using the app
August 13, 2020

Best SMS app by a mile. Not even close. Stop looking elsewhere.

Customer service responds within seconds.
No issues.
Clear dashboard.
Transparent.

Mifland : A Design Company
United States
About 2 months using the app