Reviews (1,208)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

September 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Portland Leather
United States
About 2 months using the app
August 11, 2023

This is the only SMS platform you should be using.

A reliable team, an amazing back-end system, and a proven way to ditch your email and get your warm customers in the funnel!

FLUX is team Postscript baby!

Flux Footwear
United States
3 months using the app
July 20, 2023

Love the app, very versatile and easy to figure out. Love the automation options and drip campaign capabilities!

Conners Clinic
United States
About 1 year using the app
August 2, 2023

Awesome customer service and great program! We use automations and text campaigns that are linked with our other apps

Nona Louise
United States
About 2 years using the app
July 27, 2023

Amazing customer service. Elizabeth was very attentive. Their user interface is phenomenal and the functionality is perfect

The Conscious Bar
United States
About 5 hours using the app
July 31, 2023

Postscript is a really good app for SMS. Very straightforward and the whole team are amazing!

Especially Taylor! :)

Thanks team!

Gleefull Supplements
Canada
5 months using the app
July 20, 2023

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Zen Habitats
United States
Almost 2 years using the app
July 26, 2023

Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.

Ejis
United States
7 days using the app
Edited May 12, 2020

BEST SMS App period. Learn this app "klaviyo" of text. Shannon from customer service is the g.o.a.t

The RAD Soap Co.
United States
3 months using the app
May 28, 2020

Great customer service, quick to get back and solved all my issues with no fuss. Easy to chat with

Cactus Jax Boutique
United States
5 months using the app