Reviews (1,206)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report strong revenue and ROI, with some seeing significant sales within weeks. They describe setup as quick, with intuitive flows for abandoned carts, welcome series, and more. The SMS tools, segmentation, popups, and compliance features are praised, along with deep integrations with Shopify and key apps. Merchants highlight reliable automations, effective for launches and promos, plus fast, strategic support and good value pricing with helpful templates and education.

May 14, 2020

Postscript has helped my business in many ways. One by winning back customers with abandoned carts and announcing new arrivals! We love it and everything it offers.

The Ranchy Peach
United States
3 months using the app
Edited June 26, 2020

This is one of the most important apps I have used in my lifetime, the customers service is 100! Can't say enough how much we appreciate everything Postscript does!

Positive Vibes Smoke & Gifts
United States
4 months using the app
July 28, 2020

I love this app! Such an easy way to stay in touch with customers and update them on new product releases. Plus the customer service is SO GOOD! Highly recommend it.

Natalie Borton
United States
9 months using the app
August 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Fingaz Beauty
United States
About 20 hours using the app
July 14, 2021

Easy to set-up and use, with great service! Kyler in chat was super quick and beyond helpful. Would recommend post script to any Shopify retailer looking to try SMS.

Boutique W
United States
2 days using the app
June 24, 2020

App works great, I've captured some sales I would have otherwise lost. Support is amazing...personal, stateside, and they really try to connect with their customers

LPBoutique
United States
26 days using the app
Edited February 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Trends & Traditions Boutique
United States
14 days using the app
Edited June 9, 2021

Awesome platform - so many cool features and automations. Makes it really easy to get started with SMS. So engaging and amazing customer support - definitely try it!

Fulton
United States
18 days using the app
Edited October 27, 2020

Top notch support and great integrations. Messaged for help with keywords and got a response in seconds. Excited to explore this new SMS sales channel with Postscript!

Super Sassy
United States
2 days using the app
May 19, 2021

This team is the best! They are quick to help with everything we need as an agency partner and treat us like they have known us forever. We ONLY work with Postscript.

GROWTHBUSTER
United States
5 months using the app