Printful: Print on Demand

Printful has been an essential partner in helping me launch my brand.

The setup was quick, the integration with Shopify was seamless, and the design tools are incredibly easy to use. I love that I can upload detailed artwork and get high-quality mockups instantly.

The product quality has been consistent, and the branding options (inside labels, embroidery, etc.) give my small business a premium feel.

Their customer support and documentation have made it easy to navigate everything from samples to fulfillment. Overall, it’s a reliable platform that truly supports creators and small business owners. Highly recommend.

This is a great app! I especially appreciate the disable fulfillment option while I gather data on how much and which inventory to warehouse.

I received the prints, and they are very poor quality. The colors are washed out and very blurry. The images of those sizes where provided w/ high resolution of 300 DPI. I will not be able to re-sell those prints. I'm really concern because I do not want my customers to receive prints of such a low quality. Please advise what went wrong and if you will be able to fix and provide excellent / sharp and bright image quality? Can you print w/ pigment dies to get best quality or this is the quality I should expect in the future too? Please advise!

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this.

Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

I’ve placed around 10–15 orders with Printful, and it’s been a mixed experience. Almost half of them have come with problems, either with printing, quality, or sizing. One mistake keeps happening.

I ordered a 4x4 sticker that showed up as 2.5x2.5, and when I contacted customer service (for the second time), Jerlyn told me that was the expected outcome (the first time they apologized and refunded). Let me repeat that, a 4x4 sticker came half the size, and they said that’s normal the second time. The 5x5 sticker, on the other hand, came out just fine.

I ended up having to stop offering some products. Their prices are cheaper than a lot of other companies, but you have to decide if saving $1 per item is worth the risk of constant issues and the extra time fixing them.

Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.

Many recent updates to this app have made it our go-to for POD merchandise. It's both fast and easy to use. Newest update includes better management of synced products and fast uploading to the Shopify servers.

Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños.
Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción.

Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos.

Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful.
Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.

it's a bit slow and clunky sometimes but otherwise it's very easy to use and pretty intuitive. i'm super happy it's so easy and I love both Shopify and Printful! What a great combo

Terrible experience. The app doesn't allow me to sync products without creating them from scratch in Printful. the integration functionality is shameful. I may need to switch to Printify. Let me clarify. This is for existing Printful Products I also have in Etsy. For newly created products I can add them fine. The issue is what do I do about the over 200 existing products not syncing.