Reviews (3,966)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight premium print quality across many products, with vibrant colors and garments that last. They value the large, frequently updated catalog and smooth Shopify integration with automated fulfillment and easy listing edits. Many find it beginner‑friendly, with strong design tools and mockup generator. Merchants appreciate low inventory risk, fast and reliable shipping, educational resources, and responsive support, calling it a game changer for launching and scaling brands.

August 7, 2025

Amazing app once you figure it out. I was a little skeptical so I ordered a few before I launched merch. Now my website is flooded with merch!!!

Twisted Country Soap
United States
8 days using the app
Printful Latvia AS replied October 2, 2025

Thank you for sharing your experience 🤩! We’re glad you enjoy building a creative business. Wishing you lots of success 🌟!

August 4, 2025

It's taken just a bit of time to understand the data that synchs in which direction (from Printful to Shopify and visa versa) and which things are best to NOT edit in Shopify. But it's a user issue, not an interface issue. The interface is great. And I'm learning!

Bespoken
United States
24 days using the app
Printful Latvia AS replied August 5, 2025

Thanks for sharing your experience 😊! We're happy to hear you're enjoying the interface and getting the hang of things. If you ever have questions about syncing or best practices, we're always here to help. Keep up the great work 💪!

Edited August 28, 2025

I did a lot of research on which print on demand website to use and which ecommerce website to use, so far, I am very happy with my choice to use Printful and Shopify together. Ecommerce really isn't my background so it has been a learning curve, but they have integrated really nicely and I am very happy with my choice.

Project Paws
United States
About 2 months using the app
Edited November 3, 2025

Printful is user friendly, easy to order and fast with delivery. I love the constant trainings for newbies like myself. They keep you informed on any upgrades to the process and the pricing. Printful is definitely in business with you - 100%.

The Bald Lady Boutique
United States
11 months using the app
Printful Latvia AS replied July 29, 2025

Thank you so much for your thoughtful review 😊! We’re glad to hear you’re enjoying our platform. It’s great to know that our updates and transparency are making a difference. We’re excited to be on this journey with you 100% 💪💚!

July 12, 2025

The app is super buggy and extremely slow. Mockup are generated with the wrong embroidery colors. No matter what I do they don't update. The process to create products and publish is time consuming. They introduce new products then quickly discontinue them.

NĒILL
United States
Over 2 years using the app
Printful Latvia AS replied July 14, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing issues with the embroidery mockup and the product creation process. This is not the experience we aim to provide.

We would like to look into the matter further, can you please share more information on the issue for us here [https://forms.gle/grBd4UvjvMhzADjWA ]?

Our team will review the details and get in touch with you as soon as possible. 🧡✨

June 26, 2025

Inspite of being able to desingn some clothes, it is limited on the style and the Black models I would like to represent with the rest of the lady models most of them are being treated like she have no class. I would like black women models whether they are petitie or plus size to have better selection of close that look presentible and professional like every other lady. My suppoerters are making comments about some of the black women and how sloppy she looks and her face is beautiful. I want to have where your clothes can sell, my art can sell but my sisters have to be treated better than that. fix that and you can get a 5 star

BayaBum Lounge
United States
About 1 month using the app
Printful Latvia AS replied October 2, 2025

Thank you for your thoughtful feedback. We appreciate your perspective and will share it with our team to improve representation and model selection 💚.

May 30, 2025

No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem.

-Joseph S.

Merch Perch LLC
United States
5 months using the app
Printful Latvia AS replied June 4, 2025

Thank you for your feedback! 🙏 We are sorry to hear that the embroidery issue has not been resolved yet.

We would like to look into the matter further, can you please share more information on the affected order for us here [https://forms.gle/grBd4UvjvMhzADjWA ]?

We will be able to review the provided details and reach out to you as soon as possible 💛✨

May 26, 2025

So far the app has been easy to navigate and add products from Printful to my Shopify store. I am in the process of adding all my previous products since switching from the previous pod company I was working with.

Artistic-Concepts-1973
United States
3 days using the app
Printful Latvia AS replied May 28, 2025

We truly appreciate your review! 💜 Thank you so much! 🙏✨

Edited August 18, 2025

This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise.

The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all.

My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use.

I have run into some syncing issues after continuing on with one product for testing.

I found out that they don't ship from Canada at all. They ship from Europe to North American customers. This will drive your shipping costs through the roof, dealing with all the different providers becomes increasingly difficult as there are several different time zones etc.

There is NO option to have their system ship from a provider of your choice.

The only options I like are the products you choose to print on. Other than that I would give this app a -10000000.

It really isn't useful for a productive online shop.

Shop Towns Canada
Canada
3 months using the app
Printful Latvia AS replied May 26, 2025

Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing technical issues with the app.

We would like to look into the matter further, can you please share more information on the issue (with screenshots) for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 🧡

We will also forward your feedback with our team in charge. We are always here for you! ✨

May 13, 2025

I have found the process of building my store on Printful to be a simple process. At the start it took some brain power to get everything up and running but thanks to the easy integration of Printful with Shopify and onwards to sales channels, it has taken diligence but the processes were easy to negotiate. It's still all a learning curve and I have a lot to learn but ease of use has contributed to where I am today with my online store.

wee b00gie store
United Kingdom
5 months using the app
Printful Latvia AS replied May 19, 2025

Your feedback is amazing! 💛 Thank you for sharing it with us! 😊✨