Reviews (3,965)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight premium print quality across many products, with vibrant colors and garments that last. They value the large, frequently updated catalog and smooth Shopify integration with automated fulfillment and easy listing edits. Many find it beginner‑friendly, with strong design tools and mockup generator. Merchants appreciate low inventory risk, fast and reliable shipping, educational resources, and responsive support, calling it a game changer for launching and scaling brands.

March 4, 2025

On Chrome I can't load the site. The overlay for a modal window has greyed out the site and I can't click anything.

Jamie Beck
United States
Almost 5 years using the app
Printful Latvia AS replied March 6, 2025

Thank you for your feedback! We're sorry to hear you're experiencing issues with our site. Have you accepted the cookies on the site? Sometimes, this can impact how certain elements load. If the issue persists, please reach out to us directly at feedback@printful.com, and we’ll be happy to assist you further!

February 28, 2025

Printful has great customer service that is accessible and friendly and always willing to help. The quality of their products is high and when a product doesn't meet our expectations, they are willing to take it into consideration. I would recommend Printful to anyone who wants to use a Print on Demand company.

GreekHappy
United States
Over 3 years using the app
Printful Latvia AS replied March 2, 2025

Thank you for the fantastic review - we truly appreciate it! ✨

February 2, 2025

Printful Review from 4YouAreBlessed:

I appreciate Printful's Service. The process for uploading the designs is easy. The quality of the printed t-shirts I have ordered has been excellent; with soft comfortable fabric and vibrant colours. Mugs and Greeting Cards have been printed well too. I recently added Hoodies back to my product list and the printed Gildan Unisex Heavy Hoodie was printed extremely well.

From my experience with the products, I have listed so far, Printful provide consistent quality printed products, excellent service and fast shipping. Their turn around is between 2-5 days. From my experience, orders have been shipped majority of the time, within 2 days, which my customers have been greatly encouraged by. The products are packaged well too.

My customers have repeatedly given encouraging feedback about their items, the quality of products and how quickly their items arrived. This has been a blessing to my business, helping me to provide quality products and gifts and enhances the quality service I like to provide.

Any issues that I have faced, regarding my products, Printful has responded to quickly with good customer service. The service is professional and they have always worked promptly to resolve the issue in the best way. It is really good to be able to make contact and to receive the necessary support from a company that sees the importance of serving their customers well, resolving issues as best as they can and valuing the businesses they serve.

I only wish there was more colour options and product variations available within the UK, so that I could offer more products, styles and colour options to my customers who are based here. With Printfuls turnaround and shipping times being so good, this would definitely be a great help to businesses like mine that are currently based within the UK. I personally have benefited greatly since Printful opened up their supply centre within the UK and I look forward to seeing their products and colour ranges increase and become available in UK.

I highly recommend Printful. I find the design tools are easy to use and it easily integrates with Shopify. With no minimum order requirements and the service, they provide, including the valuable information they put out, via their blogs and guidance videos, Printful is doing a great job serving small businesses with POD.

4YouAreBlessed
United Kingdom
About 2 years using the app
Printful Latvia AS replied February 4, 2025

Thank you for leaving such a thorough and kind review! Working with you has been an absolute pleasure and it means the world to us that our partnership has served you well and we hope this will remain the case for the future too! 🧡

January 24, 2025

I love this platform, but I do not appreciate how expensive the products are. In this economy people do not want to pay high ticket prices. Making it harder for business owners to make a profit by trying to keep the prices as low as possible. You guys should consider lowering the cost of your items and provide free shipping.

Elevate Creations
United States
Over 1 year using the app
Printful Latvia AS replied January 25, 2025

Thank you for your feedback and your suggestions! 🙂

We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

January 15, 2025

I would want more optimization for editing products on mobile. There is currently no way to edit already existing templates.

RAIL MONKEY
United States
3 months using the app
Printful Latvia AS replied January 17, 2025

Thank you for your review!🌟We constantly improve our mobile app so hopefully this feature will be implemented in the future.

Edited December 17, 2025

They are to big. Support picks up just fine but if you have an issue it turns over to email which as they said "Quick Reply... 24 - 48 Hours".

So if an issue needs back and forth response it turns into days. Meanwhile your customer is waiting and sometimes you have to cancel.

Not good for business. Meanwhile your kinda stuck.

MINUS another star - Second time Now Printful will take an existing product that you have been embroidering for months and out of the blue say it needs alterations. Meanwhile they just produced the same product a week earlier. Now you go into the 24-48 slooooow or no response.

CO2 Tees
United States
Almost 3 years using the app
Printful Latvia AS replied December 12, 2024

Thank you for sharing your experience! We always want to ensure that our support team is able to help you with your inquiry smoothly and as efficiently as possible. We would certainly like to investigate this further, so please reach out to us via e-mail at feedback@printful.com. Your feedback is truly important to us as we're always looking for ways to improve!

December 5, 2024

I would recommend this app. It's been very convenient in terms of business and the products are good quality. They continue to grow their inventory which will in turn help us grow our business. It's also easy to use with Shopify.

AProphet'sDaughter
United States
Over 2 years using the app
Printful Latvia AS replied December 6, 2024

Thank you for taking the time to submit your review! 🧡

December 3, 2024

Very easy to setup and use. This has made printing our art painless so we can focus on more important areas of our business.

Dalmatian Nation
Canada
About 1 month using the app
Printful Latvia AS replied December 5, 2024

Thank you for your review! Wishing you the best of luck, and may your business continue to prosper! 🚀

December 2, 2024

We've been using them since qe started in 2017 & it's grown into a wonderful business relationship. So many updates and free tips given to help build our business.

Collab Collection
United States
Almost 2 years using the app
Printful Latvia AS replied December 4, 2024

Thank you for choosing to work with Printful over the years! We truly appreciate you taking the time to share your experience. 🧡

November 25, 2024

The shopify app was easy to connect to my printful account. The integration is seamless, intuitive with EXECELLENT instructions. Uploading products to Shopify from Printful.com could not be easier. The integration between shopify and printful was designed with the end user in mind, ease of use, clear instructions, empathetic support team members who own your problem getting set up, and a wealth of resources to guide you through each step of the process. I am actually overwhelmed by such a great experience and look forward to growing my relationship (stores) with Printful & Shopify.

I.a.a.t. XYZ
United States
9 days using the app
Printful Latvia AS replied November 27, 2024

Thank you for the fantastic review! We're excited to hear you're enjoying all the features Printful offers. Thank you for choosing us to be a part of your journey! 🚀