Reviews (4,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong all‑in‑one tool for popups, email, and SMS that grows lists and drives sales. Many report big increases in signups and revenue from popups, abandoned cart emails, and automated flows. They like the intuitive interface, targeting options, and clear analytics, plus seamless Shopify integration and connections to other email tools. Support and onboarding are frequently praised, and pricing is seen as reasonable for smaller businesses.
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This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.
Jose jumped in ASAP and helped me finish editing a Display - good CS!
First time user of Privy so ran into some issues with trying to upload contacts from Shopify. Started a chat help session and it was amazing. Jose jumped on within a minute and within 30 minutes he had taken care of the issue and importantly provided materials so I can do it myself next time.
Exceptional service! Abby and David from Technical Support were outstanding. My experience with them has set a new benchmark for how I believe our own business should handle customer service. Kudos to Privy management for making such excellent hires!
Jose has responded and helped us so quickly for our needs. Thank you always!
I recently started using Privy. Setup was quick and easy to integrate with our Shopify store. I had a few questions and Jose was quick to reply to anything I needed to ask. Would recommend.
Privy is an amazing marketing tool. The platform is easy to navigate and get real time information and results. Our Customer Success Manager Henry Hakim is so knowledgeable. He is a great asset to the Privy team.
Jose M was great. Very helpful
Privy is essential to my business. It offers a range of excellent tools which are intuitive to use. There is great customer service and I always recommend it to other small businesses.
I’m totally not tech savvy and needed a little help so I reached out to support and JOSE hooked me up! He explained how it works and he even went the extra step and did it for me! He explained it so easily that I know I can do it on my own if I want to change anything up but IM GOOD! Customer service is extremely important and they nailed it with having Jose on the team!!!
