Reviews (169)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a complete, reliable auction solution covering core needs like reserve prices, bid increments, automatic winners, and live updates. Advanced options (proxy, popcorn/penny bidding), bulk/CSV upload, and flexible settings help boost engagement and handle high volumes. The storefront is customizable and professional‑looking, with multi‑currency/language support. Merchants consistently praise fast, hands‑on support for setup, theme conflicts, and custom tweaks.

September 19, 2019

Amazing app that has all of the functionality (And then some!) of what we needed to accomplish our campaign!

Pirates Press Records
United States
About 6 hours using the app
Edited December 16, 2020

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!

Al Rugaib Furniture
Saudi Arabia
Almost 2 years using the app
Edited September 21, 2022

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

GemTreeJapan
Japan
Over 2 years using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
The support is equally delighted in helping you in every possible way :)
Thank you

February 10, 2020

The support team is great! It is not all evident; how to use the app but they are patient and effective, helping out it any way they can to match your needs.
Thank you!

ORMAN
Sweden
10 days using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
We do provide a thorough user guide and online sessions to help you install and understand the app. You can use them if you have more questions and queries.

February 24, 2020

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

Whitlyn Aquatics
United States
2 months using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Hope you are fine.
With the calls setup with the support, all your queries were sorted and are fixed long back.
We do provide online support for the issues in the app and same was provided to you as well, multiple times.
We would be glad to assist you further too, so please connect in case of any more queries.

March 19, 2020

Good support.
The app support Vietnamese language. That's great.
I will install this app for my next web also

DONHATNOIDIA
Vietnam
About 21 hours using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
We are glad to assist you with all the upcoming installs on new stores :)
Happy Selling

March 24, 2020

So far so good! Really easy to schedule a time and chat them for support as well. Happy with the choice to go with this app!

Frost River Trading
United States
6 months using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
Good luck for the auctions. In case you have any issues, feel free to connect.

Edited April 13, 2020

Amazing support! At first I thought it was complicated to set up but then it became so easy with the support. Thank you for your help Ayush!

mumbaistockholm
Sweden
4 days using the app
May 1, 2020

I tried a couple of these and the support these guys gave was the best. They also helped me put the widget on custom product pages and custom collections pages which is HUGE. I think there are some improvements to be made in the general ui/ux area but the app is pretty solid so 4/5!

Edgecomb Potters
United States
1 day using the app
Edited May 14, 2020

We needed this app for a special event auction (digital because of Covid-19) The development team was super helpful and was able to implement for me when I couldn't figure out the code (I'm not a developer). The rest of the usage is super intuitive. I recommend this tool.

Collina Strada
United States
9 days using the app