Reviews (169)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a complete, reliable auction solution covering core needs like reserve prices, bid increments, automatic winners, and live updates. Advanced options (proxy, popcorn/penny bidding), bulk/CSV upload, and flexible settings help boost engagement and handle high volumes. The storefront is customizable and professional‑looking, with multi‑currency/language support. Merchants consistently praise fast, hands‑on support for setup, theme conflicts, and custom tweaks.

June 3, 2020

Support was very helpful setting up the app during my Trial... I'm looking forward to testing out the Auction app!

JoesYardSale
United States
2 months using the app
Edited October 9, 2020

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Peace, Love & Happiness Club
United States
4 months using the app
Webkul Software Pvt Ltd replied June 13, 2020

Hi, Thank you for the review.
We are glad that we are able to help setting up auctions on the store.
Good luck.

June 29, 2020

Needed assistance setting up Auctions on my site...Excellent service, great help and exactly what I wanted!! Cannot recommend enough.

J & S Plant Pickers
Australia
About 23 hours using the app
July 13, 2020

Awesome Support!!! They help me configure the Automatic Payment from Braintree and now it is working perfectly. Thank you.

Vanderpump Dogs
United States
About 1 month using the app
October 1, 2020

Still working my way around the app, but the customer service so far has been exemplary. The person who helped me was able to meet my specifications and was very helpful in answering questions.

Ethos Contemporary Art
United States
1 day using the app
Edited October 8, 2020

I have just started with this app, so far I am very pleased! They have been SUPER helpful in the setup process, quick and knowledgeable. I have a very old template and the app is even compatible with it. I was a little daunted at first, as I couldn't find much info about the app online before I started my free trail, but learner manuals are provided once you set your first meeting after sign up.

Gold Bug
United States
1 day using the app
December 9, 2020

Very hard to setup, I'm not into coding templates and the preset auction looks very generic to the eyes. I had a problem with a test i did, ran the auction on one item, it was sent to the highest bidder, but the item still showed in stock.

Campania Lures
United States
2 days using the app
Webkul Software Pvt Ltd replied December 10, 2020

Hi, It seems that you have issues setting up the app, we will surely assist you with the same.
But the best place for raising query is via the support options mentioned on the page :)
Please get in touch with the support team, as they are trying to reach out to you.
Happy Selling

January 29, 2021

An incredible app with so much functionality. The team were so helpful with the installation and some small customisations to fit my site. Thanks again!

imbueSource.com
United Kingdom
5 days using the app
March 2, 2021

We needed additional support in adding the code to our store. Product Auction was very responsive to our needs!

Bargainwizz
United States
2 days using the app
Edited March 16, 2021

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at sales@cmwpearls.com

CMW PEARL
Hong Kong SAR
3 days using the app