Reviews (169)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a complete, reliable auction solution covering core needs like reserve prices, bid increments, automatic winners, and live updates. Advanced options (proxy, popcorn/penny bidding), bulk/CSV upload, and flexible settings help boost engagement and handle high volumes. The storefront is customizable and professional‑looking, with multi‑currency/language support. Merchants consistently praise fast, hands‑on support for setup, theme conflicts, and custom tweaks.

March 25, 2021

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

Luxfun
Japan
3 days using the app
March 27, 2021

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

RiceRoadGreenhouses
Canada
4 days using the app
May 1, 2021

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

Adelaide 36ers
Australia
8 days using the app
May 20, 2021

Booked a meeting to start up the app and got great support and help with everything I needed to begin the auction.

Dagsson.com
Iceland
2 days using the app
June 10, 2021

Great support and good looking auction app, there's a free onboarding process where they help you set everything up - Ayush is MVP

WoodJerseys
Canada
6 days using the app
June 15, 2021

Does what it say - perfect for hosting an auction on shopify. great customer support on make sure the final set up is what you want.

OMD Official Store
United Kingdom
4 months using the app
June 21, 2021

We're using Auction app by WebKul and it turned out to be a best choice for us. The support is quick and very helpful. Good work guys.

Johnnyboy Auctions
Australia
18 days using the app
Edited June 30, 2021

So, the team can't solve the issues:
1) remove taxes on joining fees
2) display terms and conditions when customers are joining the auction. They have to accept terms to proceed. Instead, the team said if I want to remove taxes on the joining fees, I should not charge tax on the product. They said: "Please note that no tax will be applicable on the product when the winner is purchasing the won product." That's not what I asked. I proposed adding a clickable link on the auction home page about the rules, I have done it, and they just made it made it clickable. But the customers have no terms and conditions to accept when joining. Just a part of the first paragraph is shown.

BedyGames
Canada
11 days using the app
July 23, 2021

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

Auktionshaus Martin
Germany
23 days using the app
July 27, 2021

This is a great App for hosting an auction on Shopify. Easy to set up and wonderful customer service!

Bring To Light Art
United States
About 20 hours using the app