Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for complex product customization beyond Shopify variants, including measurements, engravings, bundles, and add‑ons with up‑charges. Conditional logic and real-time visual previews are frequently praised for building sophisticated product builders and boosting sales. Merchants find the interface intuitive, setup efficient, and pricing fair. Long‑term merchants highlight strong reliability, clear documentation, and fast, hands-on support with theme tweaks and advanced logic.
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I'm using this app purely for the text box option. The other variation options are not exactly what I needed for my shop, but I'm sure they'll come in handy. Support was prompt to reply. They also adjusted the app to my theme for no additional fee, despite them not providing this service. I'd recommend this app for those who are looking to add product options.
We have used Custom Product Options for a couple of years now and it has been a fantastic app for our website, I am not great with IT and I can use it with ease and we have recently had an issue ( no fault of Custom Product Options ) but our own team and they very quickly jumped to help and have sorted the issue out, great company and excellent customer service.
3rd or 4th store using this app with and I can't recommend it enough! BEST customer service of any app I've used. Incredibly easy functionality with the ability to add to tons of products very quickly, which is important for me. Justin and Brad are who I've worked with and both have killed it. I'll use this on every single store I build needing customization fields.
So far the best product options app I've used/tried. And I've tried A LOT! They did a great job at making sure to add all the little awesome details you need to make your online store work seamlessly.
I would 100% recommend this (and will) to anyone.
I also LOVE the fact that I can call them on the phone if need be for help. That is so rare now a days. It's SUPER helpful!
Not an ideal app for apparel. The app requires you to add conditional logic for every product variant so if I have one shirt with 6 sizes and 3 colors I would have to add conditional logic 18 times for just one product. The manual instructions didn't correlate with my theme either. The company did install it within 24 hours though and the video in how to use it is very helpful.
Thank you for trying out our Custom Product Options app and leaving a review. The Conditional logic feature is only necessary if you want to perform an action when the customer makes a selection. For example, adding a product to the cart, or showing/hiding an option. It is not necessary if you are simply showing options.
Also, please note, Custom Product Options app does not replace the Shopify variants for a product. If you only need sizes and colors for a shirt, then variants are most likely the better option.
If you are interested in trying out the app again in the future please reach out to our support team and we can help you decide which options you need and how to configure them.
THIS IS THE BEST! I tried the "biggest" and these guys BEAT THEM hands down! First, they answer their phone. Second, they reply to emails and actually read what you ask, instead of sending CANNED Answers. They are SUPER SKILLED. And, if you do NOT get their QUOTES then you are missing BIG TIME! Especially if you sell expensive stuff, like I do.. https://www.tacticalflowmeter.com/
Awesome app and even better support! I have looked at a number of product configurator apps. This one was by far the easiest to set-up and functions the best. Support is very quick to respond and helpful. What I love about this app is I can use just the product options for certain products or add the live configurator for others. Previously I was using two separate apps to do that.
Been using this app for a little while now and I am very pleased with it. The app does exactly what it states it will do and is easy to use. If there is something that you need help with the support team for this app are very responsive and friendly and will be sure you are taken care of. If you are in need of add on options for your Shopify products I would highly recommend this app.
The Custom Product Options app is just what I was looking for. Although it did take quite some time to configure, the end result is perfect. The numerous options with conditional logic and a product image that depicts the options selected will really help us. This app also has excellent support. Responses were very quick and provided clear instructions. I highly recommend Custom Product Options!
The APP is easy to use and accommodates all my needs to offer personalized gifts to my customers. After 2 years of proven quality, we decided to upgrade the look of the app to expand our personalize collection. Brad finds the best solution for my request and implemented beautifully exceeding our most elevated expectations. Would definitely work with him again and highly recommend Custom Product Options App!
