Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for complex product customization beyond Shopify variants, including measurements, engravings, bundles, and add‑ons with up‑charges. Conditional logic and real-time visual previews are frequently praised for building sophisticated product builders and boosting sales. Merchants find the interface intuitive, setup efficient, and pricing fair. Long‑term merchants highlight strong reliability, clear documentation, and fast, hands-on support with theme tweaks and advanced logic.
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Really good app, you can group functions by accordions. Great and fast technical assistance. 4 out of 5 stars because to change some things (ex. the color of the accordion bar) you have to modify the code of the theme (it would be better to have this option as a function of the app) but the assistance will help you out with this. With their help I managed to do that even if I don't have any knowledge about coding
10-2022 Update - I've been using this app for several years now. The support team was absolutely critical in the migration to a 2.0 theme. We ran into an issue the day of the migration and they went above and beyond to not only fix it but help with our particular requests. Top notch!! Fantastic app! Took our store to the next level. I had a few issues along the way and the support was lighting fast. These guys are great!
Our website, THATflagcompany.com, specializes in custom ordered flags, plaques and awards. The W3 app has been a great option for our website and is incredibly user friendly.
After 10 months with the app we ran across our first issue and contacted the support team. They were quick to help us fix the problem! Highly recommend this app for a cost effective way to allow customers the ability to customize their products.
This product is absolutely key to me being able to help my customers choose the wood type, size and all kinds of personalization options for our premium cutting boards and as well as the engraving options for our barware. It is perfect for our products and really simplifies the checkout process. We love it, and wish that it were available for the other marketplaces we sell in as well!
Traci Shanks
https://WellWrittenGifts.com
We installed this app to allow us to have customisable products. The app itself is relatively easy to setup and getting your custom product fields designed and implemented is very straight forward. We did have some issues with our theme conflicting with the app, but the support team worked extensively with us to resolve this issues and solve the problem. Great app to extend Shopify's own functionality and excellent support service :)
I used this app to create complicated price options with conditional logic. It was very easy and intuitive to set up and this App has been able to fulfill every need I have for my store. The support I have received from Justin and Megan has been OUTSTANDING! They respond to my emails very quickly and are very clear with their instructions. I have tried two other Options Apps in Shopify and this one is by far the best and it is affordable.
Justin is a superhero and helped quickly and with exactly what we needed.
Just a heads up, this is very powerful and may require some tweaking in the back end but the support team will give quick response and listen to you. There are some limitations that I wish were available but this custom product builder is far superior to any other custom product builder that I tried. I chose this one by W3Trends because it served my purpose. Thanks!
This app is super easy to use and gives us the means to further personalize items for our customers. It also lets us easily do adjustments across all the items faster than other similar apps I have used in the past. I am especially a fan of the conditional logic! Being able to hide or add other components only when needed keeps the look cleaner when not needed. Whenever I have had issues the customer service team has been quick to reply and help.
I've had Custom Product Options installed for about a year now. Cannot fault the app or the service provided by the team.
There's been numerous times I've called upon the help of the developers for various reasons (never for a fault of the app). They are so quick to respond despite being on the other side of the world to me! And they always nail it first time around!
So pleased I stumbled across this app, it makes my online store function exactly as I need it to! Cheers guys!
great app, great customer service!
setting up options including upcharges and conditional logic is super intuitive and fast. we just switched over from one of the other product option apps and were pleased by the ease of this app. bulk applying product options via product tags is perfect for our use case as well.
brad from support helped us with some theme tweaks. some more great features are in the pipe already... come on, join us here! the grass actually is greener on this side ;)