W3 Custom Product Options

The support is truly horrible. They messed up the install of our theme which led to huge issues in our store. When we reached out for urgent help, they just gave us generic answers. STAY AWAY!

Poor application. Terrible service.

The application showed a price different from the price of the product and also, did not add it to the car. We have lost payment for that product and the developer does not want to acknowledge their error.

The developer has just corrected the difference between the price that was displayed on the web and the actual price of the product to our order, but we are responsible for not synchronizing the ap when we had never changed the price.

The most unfortunate thing is that it states that since we have not been charged with the installation of your app, they can not give back to us what they have caused us to lose.

Shopify should analyze the continuity of this company. They should not treat a customer so badly.

We manufacture expensive products that are customizable so options that require conditional logic are required. It can get pretty complex. We'd been using an app by a big developer but any time changes had to be made to products it was always a clunky hassle. We were also using another developers expensive app as a product builder or visualizer tool but it had many issues on the back end that they couldn't overcome and any support, in general was pretty poor. We put up with it.

So, we decided to give Custom Product Options a shot. It's shaping up to be a great replacement for both apps (which will save money). We are really leveraging the image customizer portion of the app. The level of support and responsiveness to questions or technical issues has been outstanding so far. Very impressed! Thank you.

Update: Continue to be very responsive and helpful to requests - above and beyond. Recommended!

The app 1/2 works... After the order, the options selected do not import into accounting software nor do they print out when using order printer software... the only place you can verify the options the customer selects is by looking in your shopify account. This creates a lot of extra work by verifying things.

I went through an extensive evaluation of the top 5 custom product options apps and W3 Trends exceeded my expectations. These apps are NOT all the same, and neither are the teams that deliver them. The app is great, the interface is simple and the capabilities match the product description. More than that though, the team at W3 Trends was outstanding, quick to respond, went above and beyond and really came through in the end. It is a huge relief to know that moving forward a key part of my business will be in good hands with the W3 Trends team, and their awesome software. Thank you!! Update: I've been using this app for 2 years now. I'm so impressed. More importantly, the customer support team is awesome. They respond quickly and help me get new features added quickly and troubleshoot anything that I can't figure out myself.

app DID NOT work as advertised. i wrote them for support and their only answer was to pay them 25 bucks to install it for me. i paid the 25$ installation and it still didnt work. i wrote them multiple times to fix it and its been a week and they have not gotten back to me. awful company. bad service. non-functioning app. DO NOT BUY THIS APP.

Thank you

Wonderful app and very fast support.

Nice app. Great customer service!

I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered.

What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise.

The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service.

I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!