Reviews (1,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
Refine
-
By rating
I've used Product Options for several years and it always works well and customer support has always been excellent and prompt. I just got done with a customer support chat with Amit today and he was able to work through my issue on the spot. I appreciate all of the help and prompt service that Amit provided today.
Horrible App, Plus I am hoping I do not get Scammed out of the 14.99. Thanks for not having any option in the app to cancel plan. Very Unhelpful.
We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, this app became unusable and extremely slow. It now takes more than 48 hours for a new option to show up on our store, if at all. Support is very helpful and quick to respond, but they claim custom coding is needed almost every time, which defeats the purpose of the app.
Very unfortunate to see this app fall apart after the acquisition and we've tried to make it work, but we're going with a different option that has a much better UI (and more than half the cost).
This app is awesome! This is the second site I have used it on.
The Customer Service is top-notch and speedy either by Chat, or creation of a Service Ticket.
The Techs are just amazingly knowledgeable, speedy, and friendly. I've never tried another options app, and don't intend to.
GREAT JOB SHOP CIRCLE!
Excellent experience. Extremely responsive and helpful support. Would recommend
Hard to use for a newbie, but an AMAZING team that always helps me out, even for non app related issues!
I worked with Danko yesterday to change up some things on my site. All I can say is WOW. What great service. Made all the changes I asked for and was super helpful with suggestions as well. ***** 5-Star Support *****
Ahmed went above and beyond to solve a complicated issue for me with a lot of patience and great service!
Staff was extremely helpful and responsive. I needed help moving options around our add to cart button. Within 20 minutes of my request the change was implemented and they also taught me how to do it for future reference.
Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!
Thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us.
We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7.
All the best,
Customer Success Team I Shop Circle
