Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

January 7, 2020

Good app and great customer service! Provides the customizations and capabilities that we need for the products that we sell.

JourneyBikes.com
United States
Over 1 year using the app
Shop Circle replied January 7, 2020

Hello! We're really happy to hear you're enjoying our app and our customer service. :-) Please let us know if there's anything we can do to assist you. Happy customizing!

November 13, 2016

All of BOLD products are great, I would say the one downfall is having to pay for installations but it's not enough to take away 5 stars.

The Diy Gang Store
United Kingdom
June 2, 2015

Really good, flexible app. Not exactly what we need but very helpful customer support so I would recommend it, and would consider using again in the future.

Butler and Hill
United Kingdom
13 days using the app
Edited May 3, 2016

I love Shopify, even more with the added features that BOLD apps provides . it makes my job a lot easier and that is huge when you are wearing many hats in your own business.

Huntees
United States
About 3 hours using the app
April 25, 2023

I had Amit from the Shop Circle of Help Chat help me alot in troubleshooting issues. He and his team was extremely helpful and enthusiasm. I had good experience. Many thanks!

Wraply
United States
2 days using the app
September 21, 2021

Nir did a great job at helping me out with product options by bold! Help is very good! Would recommend product options! You can do a lot within the app to benefit your store for what it needs.

Bobble Boss
United States
Over 6 years using the app
Shop Circle replied September 22, 2021

Thanks for the review. Happy to hear the merchant success team was able to help. Kudos have been passed along to Nir. Reach out any time, we're always eager to help.

June 8, 2020

I am using this app for my cake store. First day in and with the help of Rony my first option is set... Thanks so much Rony for all your patients with an absolute novice. Much appreciated...

Cakesolicious
United Kingdom
About 2 years using the app
June 23, 2016

We use this app for custom engraving on our store and it works very well. It was the best we came across to help us figure out image uploads and text options for customers. Would highly suggest!

www.SipDark.com

Sipdark
United States
7 months using the app
November 15, 2017

Bold was very quick to answer all of our questions and help us set up the app to work best for our site. The app has everything we need for our custom products and it is very easy to use. We cannot thank you enough!!

Shopinitiallyyours
United States
About 1 month using the app
October 31, 2018

Samuel L was super supportive when we had a technical issue. Helped us right-away with not waiting around for the ticket to be escalated to another department. Very refreshing.

The app is killer too, helps with all our offerings.

Popov Leather Canada
Canada
About 1 year using the app