Reviews (1,256)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
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Bold was very quick to answer all of our questions and help us set up the app to work best for our site. The app has everything we need for our custom products and it is very easy to use. We cannot thank you enough!!
Samuel L was super supportive when we had a technical issue. Helped us right-away with not waiting around for the ticket to be escalated to another department. Very refreshing.
The app is killer too, helps with all our offerings.
This app provided exactly what I needed for several of my products and the technical support has been above and beyond. They're very quick to follow up, problem solve and make sure things are addressed until it's completely right. Thanks guys!
I needed this APP for my Homepage..
I downloaded it and i was so confused because there was so much things!
But it's good that you have great support. Jericho helped me a lot and was really nice to me!
Thank you for this great app!
And Jericho .. Thank you =)
UPDATE: Too good to be true. The app isn't working as advertised. What I wrote before is still true about installation, but now its been amended. The formatting on the options are not editable, the options are showing up, but not all of them, and the conditional logic isn't showing up.
I'm still in my free month trial of their premium plan. I needed help and the response was quick. They proceeded to fix my liquid files for me and even sent a video showing that everything was working after they were done. Blown away by their awesome service. You've made a loyal customer out of me.
We used this app to create an enrollment form with a few priced options. It was very easy to use although we had a little issue during the setup. Val from the support team was great, she responded every email very quickly, fixed the issue for us and was super patient and nice every step of the way!
Super easy set up. I tried creating fields on my own (for customization of products), but I failed. So I tried out this app, and it works great. I seriously don't have a lot of time to kill running my business and raising my small kiddos, so I really appreciate how easy this was. Thank you Tamer!
Love this app - completes my website so that my clients can create highly customized jewelry right in their cart. Also wonderful customer service (Heyo Alina!!) -- they even helped get me back up and running when I accidentally deleted the app. Really great tool for any Shopify store that needs more than 3 variants.
Thank you for your review. We are so thrilled that you are loving the app. We are so happy that Alina was there to help, thank you for choosing Bold!
I had an issues assigning attributes to a second product. I reached out to support for help and was very surprised how fast they responded with the answer to my questions!
This app is VERY VERY expensive, however if this is how they consistently treat their users, then it’s worth every single dime!
I am so impressed. *****
