Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

October 21, 2017

They want you to buy 3 apps to make a bogo offer, what kind of scam is that?

Elquidinbulk
United States
7 minutes using the app
Edited January 5, 2024

Great app! The support team are always super helpful and very responsive.

Fabric Romance
Ireland
Over 4 years using the app
Shop Circle replied June 21, 2019

Hi there! We're so sorry that your initial experience with our support team was not up to standard, however we're very glad to see that we were able to get everything sorted and turn things around for you.

We look forward to hearing about your future successes, and are ready to answer any other questions you might have!

April 17, 2014

Great app, good for product options and changing prices of additional extras.

PVC Safety Signs
United Kingdom
About 3 hours using the app
November 22, 2013

Fast customer service when we had a question! Love what this app lets me do too!

StoneWorks Picks
United States
28 days using the app
June 15, 2018

Looking good so far but I just need to follow the guidance to tailor it to our needs. Thank you!

Areteleotards
United Kingdom
10 days using the app
May 3, 2023

hi I will like to thanks deelen he did an awesome job and quick response from him thanks again Deelen

Citypineembroidery
United States
3 months using the app
June 11, 2019

A nice way to add free gifts to my order, Rajni helped me with an issue that I had quickly and professionally

Sneaky Pete Store
Canada
About 2 years using the app
Shop Circle replied June 18, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're so happy to hear that Rajni was able to help. If you need anything else, please don't hesitate to come back onto chat or email us!

February 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Blush and Gold Collective
United States
About 3 hours using the app
Edited October 21, 2019

Great support team! They always respond fast and answer my questions!

I highly recommend this app to everyone!

Madovar.com Luxury Gift Boxes
United States
Over 1 year using the app
Shop Circle replied October 22, 2019

Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again!

By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!

September 8, 2017

An amazing app! Any questions I have had have been answered very quickly with lots of helpful advice along the way.

Thebeautifulgame
Australia
Almost 2 years using the app