Reviews (1,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.
Refine
-
By rating
I love this app because it does what Shopify cannot... and allows me to create more than 99 variants for a product. My client has an infinity of options and the Product Options app is pretty easy to use and has so many options, there's really nothing it can't do. AND, I love that when there is an issue, they jump right in and help with amazing customer service! I use several Bold apps, and I cannot complain about any of them at all.
Thank you for the kind review. We're so happy that you are enjoying the app. Thank you for choosing Bold!
This team is great. I set up some quite complicated bundles on our store and connected with Chintan, Rick, Samuel, Daniel, Carter, and I'm sure a handful of other members of the Bold team throughout the process. They are always extremely willing to help and ready to jump in. I am so appreciative of them—I probably called Rick at least 5 times with questions during our setup process and he (and the whole team!) was very patient with me.
OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible
However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.
This is a fantastic app and it's been a wonderful add-on to our store in which I am currently working on. It has the additional variant features that are not available on the standard Shopify templates, making it an important add-on for any Shopify store. The support service is second to none. MC went over and above to help me and her prompt reply and professionalism truly impressed me. Definitely a 5-star service at an affordable price.
Have used this app for a few years now. I came here to praise Jeff for his customer service on the app. The product options weren't always syncing or if they did , it would be not immediate. I give 5 star for Jeff and 3 star for the app. I am on the basic plan. I also run a woocommerce site and adding the product options directly under the product description is so much quicker and easier. Anyway... Thank you again Jeff for your help.
Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.
Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!
We have been using this product for almost a year and are very happy with the flexibility it offers. Being able to have so many variations has allowed us to offer a high degree of customization that our customers appreciate. The image uploader tool saves us a lot of time as well.
The only downside is limit of 100 variants per item. This is a restriction imposed by Shopify and not Bold, but keep this in mind when researching this product.
We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!
Thank you so much for the review! Daniel is an absolute rockstar. :)
We're super glad to hear you've been enjoying Product Options.
We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)
To be honest, I am more of a phone person so it took me awhile to get on board with this whole email method. However, I have found that Bold is very responsive and very helpful. I still wish I could talk to someone sometimes, but if I hang in there my questions get answered. My latest issue was pretty complicated and Warren really went above and beyond to help me fix the situation. Outstanding customer service--just have to get used to the email!