Reviews (1,254)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

September 9, 2014

I design Shopify stores and customize them for clients. This App is great to give the shop owner flexibility to customize products and prices, I have even added it to my website. I have tried other aps that offer the same thing, but this application is the best one I have installed so far, and is relatively inexpensive. I would recommend this app to any shop owner who wants the flexibility to create, control, change and manage customized options (Including price changes) to your products before checkout.

Clovis Webmasters
United States
12 days using the app
July 30, 2019

This app allows me to offer complex product options without slowing the site down. I previously tried used Shopify's variants, but with the color choices I offer they were unable to process the options. Bold Product Options is a perfect solution. The customer service I've been receiving is amazing. Honestly, its the best I've ever received. There was no problem they could not solve and were so generous with their time. I have to thank Val in particular for her help. Come for the app - stay for the service!!

Black Lion Weaving
United States
25 days using the app
Shop Circle replied August 2, 2019

Hi there! Thank you so much for your review. Really glad to hear that Val could help you out and we're always excited to go above and beyond.

Please let us know if you need anything further from here!

May 5, 2016

I downloaded the app immediately after watching the intro video. My industry is very unique in how we serve our clients and requires a lot of customization. The features in this app will surely allow us to create the customization options that our customers need in order to have a more efficient and even fun ordering experience.

I got this and Customer Pricing, and Loyalty Points! I highly recommend investing in these apps. It'll make your life much easier! The support they offer is second to none as well!

Crimsonmuzikvocalz
United States
About 3 hours using the app
May 8, 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Equicizer
United States
About 4 years using the app
February 4, 2017

Without this app, we wouldn't be able to function online properly. Because all our items are custom made, we needed an app we could rely on. The installation took some time, so, for the minimal cost (vs. my own time and frustration), I had the BOLD team install it.

Their support is top-notch and they have gone above and beyond to help us implement these options into the Shopify Order Printer, which even Shopify wouldn't help us with.

Overall, I have been extremely impressed with anything BOLD has to offer.

Sweetpeas Inc
Canada
About 1 year using the app
September 4, 2019

It's in Staging mode for now as we're testing it out still but so far so good. Really helpful support and Developers are quick to optimize the app to our needs. Feel free to outreach them if you need some specific customization.
We're missing some functionality like picking add-on item from Shopify catalog instead of upload images from the zero but Developers mentioned they're working on increasing features in a future and collect all feature requests from their customers, so hopefully our request will be heard.
Thank you!

Hustler Hollywood Staging
United States
About 1 month using the app
Shop Circle replied September 5, 2019

Thanks so much for leaving us a review for both Discounts and Product Options! :-) Glad we have been able to help you during your testing process.

Edited February 1, 2023

I have been using this app since 2019 and have LOVED it since the beginning! I need dozens of variants that this app does everything I need. Each time i've reached out to customer service, they have been prompt to respond and are always friendly and helpful! The customer service is always *chefs kiss* I will gladly continue to use this app as long as i have my Shopify store :) A++++! I just like to update my review to keep my 5-star review boosted! Jeff helped me today and he was incredible. Not one doubt how much i love this app :)

Orsini Vinyl & Designs
United States
Over 4 years using the app
Shop Circle replied November 19, 2019

Hi there; thank you so much for the review! We really appreciate you taking the time to do so, and be so open about your experience. We love offering top-notch customer service, and are happy you were able to experience that. :-)

We definitely are able to assist with some small CSS adjustments! Swatch sizes are super valuable, and we're glad that the team was able to adjust the code for you. Thank you again for the great review, and please let us know if we can help with anything else! :-)

Edited January 26, 2018

We have used the Product Options app for our store since we moved our website to Shopify 9 months ago. We are an awards and personalization store, so the need for unlimited options is crucial. Product Options has allowed us to continue to offer just what our customers need. When we were having trouble implementing the swatches function in a way that would work for us, Cole jumped in and helped us customize the app for our needs. He was quick and friendly and exceeded our expectations. Bravo, Bold!!

Heather
Manager, Awards2You

Awards2you
United States
11 months using the app
June 15, 2015

I just had the most amazing experience with Michael at support. I was trying to do some fancy nested conditional logic and it wasn't working. He actually took the time to do it for me and stuck around until it was working. He also helped with 2 other issues I was having.

In general I've been able to do everything I want with this app, it's really powerful.

I wish the app supported adding pictures to each option, that's an extra $900 one time customization. But other than that i'm thrilled with the app and not going back.

Efy Tal Jewelry
United States
18 days using the app
Edited January 30, 2019

Best APP Ever. I could not imagine running my store without this app. "Product Options" has allowed us to have the flexibility to be able to upgrade our products and features on the fly. We are able to up-sell without putting pressure on the shopper. They up-sell themselves... and love it! Very easy set up and maintain. Thank you Bold for such a great product. Had to use customer service chat and Sarah took care of my issues very quickly. Wish every company was this friendly and responsive with their customers. Great service. Five Star.

Gift Crates
United States
Over 1 year using the app