SC Product Options

We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need.

The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee.

Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!

Without this app I could not do business with Shopify. I own a bakery and we need to have options for all of our products such as chocolate type and color of sprinkles just to name a few. I paid to have them install the app for me and it was worth every penny. Today I had a small issue, I emailed them and within the hour the problem was fixed and everyone that I dealt with (mostly Dex in support) has been nothing but a joy. I recommend them to all of my friends who want to run Shopify sites. Try their apps for a month, I guarantee you will not be disappointed. Priyanka in support rocks!

First and foremost, themes matter. Be sure to talk to support and use the professional integration service for your theme and start testing with all of your payment methods to make sure the integration works - we had to escalate to a 2nd Tier programmer at bold to fix. Also check your email confirmations + shipping confirmations & have the bold team fix those to eliminate the "unnecessary" coding ~ the customer really doesn't need that gibberish in their box! We absolutely love this app. & use it on just about all of our products ~ It really works seamlessly, and is an excellent performer.

If you plan on doing Product Options, this is the app you need to get. Super-intuitive interface (although it does time-out if you're working on a long option list, so save often!), excellent customer service, and very powerful. Forget creating matrices of different options. Just create the options, select the products you want it applied to, format any conditional logic (if you need it), and BAM, you're done. You can apply these options across hundreds of products at once. Also, as an added benefit, you can link options to real products, which is how most of our options are setup. AMAZING!

I've been using BOLD product options for over 6 years. It's an integral part of running our personalized anniversary gifts business. We have very complex options and tons of different products that include if/then conditional logic. It is ALL possible with this app! Honestly if it weren't for this app, I'd probably have to pay thousands to get a custom website developed, and would dread that.

The customer service is superb. I have contacted them over 25 times over the years and they are very helpful. Most recently, the agent over live chat fixed 2 custom code tweaks for me in less than 10 mins!

I highly recommend this app! 90% of my products need to be able to have options to be sold properly and this app works just as advertised and just as I need it to work. It is also very easy to use and figure out.

But even better than the app is the support. To me the sign of a good company is what they do when there is a problem. Well Bold delivers here. Twice I have needed some things tweaked for the options to work correctly on my website and both times I received superb and prompt service from Tamer and Danni at Bold. Again, highly recommend this app and the support team behind it!

I have to say that this company has the BEST customer service...and I mean the BEST!!! They have been very willing to help walk me through steps to getting my options uploaded onto my site each time I have called. I emailed a request to change something and it was done almost immediately after I sent the email.Their email communication is also amazing! So far, the options app is working out great for our website and I look forward to adding more of the features it enables us to use. I highly recommend both this app and the company! Thank you guys for such great service! :-)

Beth
Stack Displays

We had a highly complex custom application built for us, based on the Product Options platform. Let me be the first to tell you, there is a LOT more than meets the eye with this app, and the sky is virtually the limit. Our custom app has roughly 30 configurable steps, a metric ton of conditional logic, and loads of special rules. The app runs quick and flawlessly which is quite impressive. The folks at Bold Apps (Heman, Calin, Jeff, and the crew) were very professional and easy to work with. If you're looking for complex custom app development, Bold Apps seem to be one of the best choices out there.

We have been using Bold Product Option App for several years now. Started with Version 1 and have progressed to Version 2. The user interface with version 2 was slightly different but did not take long to get used to it. This version 2 gives us the ability to use swatches and pricing with our Lens Products and the conditional logic is essential. The only draw back has been the cross over with Time Zones causing some support reply delays. We recently had some access issues (Dec 2022), but with the support of Alina from Shopcircle.co this has been rectified.

Great App, Great Support.
Regards
Peter from Goggleman.com

I have to give the customer service support team some recognition here because they were extremely helpful in helping me get set up with using this App. I had some complicated logic and they really worked with me to get it to work. Have to give Rick a special thanks here. We are still deciding if this app will work for what we are wanting to do. But I would recommend anyone that is on the fence to certainly give them a try, because the app does offer some cool features and the support is there to help you through. Especially if your logic and needs are not overly complicated, the app will work great. I would certainly recommend.