Zepto Product Personalizer

Zepto Product Personalizer

Reviews (1,444)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.

April 16, 2025

Perfect for Small Businesses – So Easy to Use!
I'm a small business owner (thepaperboatshop.com) and this is my first time using Shopify, so I was a bit nervous about setting everything up. Zepto's Product Personalization app has made the whole process incredibly easy. The interface is super intuitive, and it was simple to get up and running. The support team has been fantastic—really responsive and helpful whenever I had questions. If you're new to Shopify or looking for a smooth way to offer custom products, I highly recommend this app!

The Paperboat Shop
United States
3 months using the app
Edited May 15, 2025

We have been happy with the app for about a year now. We had some issues with adding the app to our new, updated theme and the support team fixed it quickly for us. They are very responsive and helpful.

We had another question about the app several months later and their customer service team took the extra time to record a video explaining the issue so we could better understand and fix future issues ourselves. We are very happy with the app and their stellar customer service. Thank you!

kris nations
United States
About 1 year using the app
Edited November 14, 2025

I am absolutely blown away by the custom paddle tool! It makes designing your own paddle so easy, intuitive, and fun. My customers love being able to create something unique that truly represents their style, and the process is seamless from start to finish.

Even more impressive is the incredible customer service from the team behind it. They are responsive, knowledgeable, and genuinely care about making sure everything works perfectly. Every question I’ve had has been answered quickly and thoroughly, making the whole experience smooth and stress-free.

If you’re looking for a customizer that not only delivers top-notch functionality but also comes with a team that goes above and beyond, this is it. Highly recommend!

American Pickleball League
United States
12 months using the app
March 29, 2025

The customer service that I received from Nazirul and Muhtasim over a span of 3 days was amazing! They responded to my questions in a timely manner and with instructions that were personalized and easy to follow. They created instructional videos, using my products and specific to my challenge, that were extremely helpful. Both were friendly, professional and knowledgeable. I won't hesitate to reach out again!

Personalized Ornaments
United States
Almost 8 years using the app
March 27, 2025

The app solved Fantastick Wall Decors personalise product needs 100%, the tutorial videos made it very easy to install the app and set up products. I find the app delivered everything I need.

Fantastick
South Africa
1 day using the app
Edited June 23, 2026

We have been using this app for over 4 years with great success. Any minor issues are quickly addressed by the support team. Not only can the app be used for personalizing products but we have found it can be effective in adding upsells.

Adding, we still use Zepto and support has been phenomenal.

Bradley's Surplus
United States
Over 4 years using the app
March 12, 2025

This app has been extremely useful for our customers because they can do their dog tag personalization with our business instead of looking somewhere else.

I needed help from the support team to change one detail from the personalization process and Sakib showed me how, and it was successful. Thanks Sakib!

Rocky Mountain Dog
Canada
Over 4 years using the app
March 7, 2025

Exactly what we were looking for! Zepto Product Personalizer has been a game-changer for us. The app is intuitive, easy to use, and offers all the customization features we needed. Their customer service team is truly exceptional! Always responsive, helpful, and willing to go above and beyond to ensure everything runs smoothly. We couldn’t be happier with our experience!

Maya Brenner
United States
About 3 years using the app
March 4, 2025

This app has allowed us to display the personalization options live to our potential customers. The app is straightforward and easy to use. There has been very little that we could not accomplish on our own using the app, but when we needed any support it was instantaneous. I am very thankful to have found this app, and I would recommend Zepto Product Personalizer to anyone that needs personalization options on their Shopify site.

Nightingale Metal Design
United States
Over 5 years using the app
February 18, 2025

Great App. It does everything that I need it to do. We have had it for over a year now and it has worked flawlessly for our customers. The information on the Order Form that we received is awesome. We are glad that we found it! EtchedInGranite.com

Etched In Granite
United States
Almost 3 years using the app