Zepto Product Personalizer
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Reviews (1,444)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful and flexible for product personalization, from simple engraving to complex multi-view designs. It supports text/image uploads, conditional pricing, paid add-ons, and dynamic previews while working well with Shopify variants and large catalogs. Many report strong business impact and better value than pricier competitors. Support is consistently praised as fast, hands-on, and willing to implement custom solutions, easing the learning curve.
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Strong app with a lot of capabilities. Tech support is very responsive and knowledgeable. The only real limitations (at the time of this review) is that once added to cart, personalized items cannot be modified meaning if you make a mistake, you have to delete and start over. They also cannot be "used as a template" to create another item from the cart when making multiple items containing slight modifications to the personalization. Those two features would make this a 6 star app! Otherwise a solid option to add personalization to your website!
Very, very powerful personalizer! Takes a bit to figure it out, but once I got going, everything made sense. I haven't had to contact support yet, so not sure if they are responsive or not.
As someone totally new to offering customizable products, I was a little intimidated at first — but Zepto made it so easy to get started. Their platform is intuitive, and any questions I had were answered almost immediately. The customer service team is amazing — incredibly responsive and genuinely helpful. I'm blown away by the turnaround time and support. Highly recommend! - Olive Branch Studios
I've been using this app for years and it's great! It's easy to customize to our needs and gives our customers the ability to see their items before their made, which gives them the confidence and excitement to purchase! The team is so responsive and helpful any time we have an issue, even on weekends and holidays, whenever the rare issue has popped up. Highly recommend!
Following up to say that the team continues to be one of the most helpful app dev teams I have ever worked with! There is some limited functionality from time to time, but they always do their best to accommodate whatever we need.
Zepto Product Personalizer is exactly what we needed to offer a personalized shopping experience. The app is easy to use, highly customizable, and supports live previews, which our customers love.
The support team is also super responsive and helpful whenever we needed assistance setting up complex product options.
Highly recommended for any Shopify store looking to offer custom products like jewelry, apparel, or gifts!
We love using Zepto, so many options and variable that suite our store perfectly. We've used it on the theme "Dawn" and just recently switched to a paid theme called "Divine" and everything worked great through the switch. Fast support when a question was asked as well!
Zepto have been very helpful in showing me how to use all of the tools to the best of my ability. The customer service is second to none, tailored and educational. I look forward to be to give my customers a little personalised touch of magic that I could not have done without Zepto. I also want to say a massive thank you to Muhtasim Mahir as he has been the greatest help to me and my customisation experience. Zepto have really helped me to deliver the best personalised customisation tools to my customers and without there help I do not know where my business would be. I recommend this app to anyone who is looking to enter the personalised gifts industry as they will truly help you to add that personal touch to your business for the ultimate customer and personalisation experience.
This app has worked perfectly for our store needs. We have been on the search for an app or a website that could allow our customers to craft their perfect saddle. This requires some extensive options, and this app helped us provide that to our customers. The app itself is easy to install and easy to use.
Their support team is also extremely prompt and helpful. I have reached out a few times with questions about ways to utilize the app in a way that aligns with our products and the app team has been more than accommodating with our inquiries. I am extremely satisfied with the app and the service we have been provided. Highly recommend for anyone looking for a way to allow custom product creation on their website.
I've tried many personalization apps. This one has a lot of options from simple to complex. I don't have many problems with the app but when I do, they always fix within hours of opening a ticket!
I’m incredibly impressed with the Zepto app – its customisation options are virtually unlimited. It has completely transformed the look of my website, allowing customers to easily browse and choose from the many variations and colours I offer. The support team is also fantastic; they resolved two minor issues for me within an hour. Highly recommended – thank you!