Reviews (3,345)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

July 5, 2024

This program is essential for all small businesses. Their support is way above the competitions. Sherwin was extremely helpful in not only resolving my issues, but also explaining the process so that I understood what settings I needed to properly sync my data.

MTNPK Glassware
Canada
Over 1 year using the app
July 5, 2024

Ben was really helpful! I had many questions on how to configure the sync and he was able to answer all of them. He also helped me troubleshoot errors and I was able to fix them in no time!

I'm only giving 4 stars because I find the available documentation is not detailed enough, but my experience with Ben was very positive.

Maison Juniper
Canada
13 days using the app
July 4, 2024

The best connector hands-down. Everything can be configured and they have outstanding live chat support with a thoroughly extensive knowledge of any issue you might have. Clarisse helped us configure the app to support quite a complex operation very quickly.

Solutions Mobility
United Kingdom
About 1 month using the app
July 3, 2024

The integration between Shopify and QBO works as expected. You do, however, need to be careful on setting up the filter on manage connection on what data to transfer and what not. Just make sure you don't have double booking when reconciling your QBO and bank statement.

HalalGlam
Canada
28 days using the app
July 1, 2024

I was really struggling with setting up my QB account and received tech support from Nick. Not only was he friendly but insanely helpful. I honestly would not have been able to set this up correctly without him. It is not often as a small business you have help but it is sometimes essential.
He was extremely knowledgeable. He helped me link shopify to QB and to import the information in the correct way (without duplicates) from Shopify to QuickBooks. Highly recommend Nick!

Lili + Mila's Empawrium
United Kingdom
About 1 hour using the app
Edited September 10, 2026

I am struggling with syncing orders and products after the update. Products are not syncing at all. Orders are syncing but as sales receipts rather than invoices which is a problem for us. I need help.

We Sell Christmas Lights
United States
Almost 5 years using the app
June 4, 2024

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

Music & Books Ayr
Canada
7 months using the app
May 20, 2024

I've been used Quickbook Online 3-4 years. This is excellent accountant and managing stock.

Today, When I'm solving the problem. Sherwin chat to me and help me to solve the problem by quickly.

Molastic
Thailand
Over 1 year using the app
May 13, 2024

We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!

Coppermill Ltd
United Kingdom
13 days using the app
Edited September 3, 2026

Beware of this connector, they just randomly integrated us and it changed GL accounts and the functionality was severely reduced. The features are not the same and it will not even create invoices! No advance warning, no advance details and the mapping features are not even close to the previous app functionality!

TRAPSKI, LLC
United States
About 4 years using the app