Reviews (3,346)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

Edited September 3, 2026

Beware of this connector, they just randomly integrated us and it changed GL accounts and the functionality was severely reduced. The features are not the same and it will not even create invoices! No advance warning, no advance details and the mapping features are not even close to the previous app functionality!

TRAPSKI, LLC
United States
About 4 years using the app
May 2, 2024

Awesome integration. Ronnie did the magic and helped integrate data from the past as well. Super helpful instructions throughout the process. Made the whole accounting reconciliation part so easy.

Excellent customer service and exceptional product!

ILED MENUS
Canada
Almost 5 years using the app
May 1, 2024

This app saves me time in syncing all my orders and payments for easy access through my Quickbooks. The agent I dealt with, Sherwin, was amazing to work with. Sherwin was very knowledgeable and was able to quickly resolve my syncing problem in a timely manner. This saves me time and stress knowing that my issues can be solved quickly.

Real Event Designs
Canada
About 1 year using the app
April 24, 2024

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Scale Motorsport
United States
Over 2 years using the app
April 19, 2024

I truly appreciate this app and the customer service they provide. The app syncs my Shopify transactions to QB without any problems, and it makes my life so much easier. Every time I have a question, the customer service replies to me within minutes and they are always BEYOND helpful in accommodating my questions and providing a solution. Thank you so much for your exceptional service. A special Thank you also for Paul who has assisted me in setting up my second store with this app.

PAWDEGA USA
United States
About 2 hours using the app
April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
United States
Over 1 year using the app
April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Graze & Gather
Canada
About 2 months using the app
April 1, 2024

Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!

TOW TOW
Singapore
About 1 month using the app
Edited April 12, 2024

I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern

Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.

RX Smart Gear Canada
Canada
10 days using the app
March 28, 2024

App is easy to use, and integrates all the data we need to ensure the books and records are completed in accuracy. I reached out for help because I needed to backdate the integration two months back. Thank you to LORI, who was extremely helpful, solved my issue, and made sure all my questions were answered! I am extremely satisfied with this app and their great customer service.

Tap Shoes Canada
Canada
About 1 hour using the app