Reviews (3,346)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
United States
Almost 2 years using the app
March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Ireland
Over 1 year using the app
March 15, 2024

This app is wonderful. My only complaint is that it consistently generates errors for POS sales because the customer name is missing.

Customer support has been very helpful anytime I needed help clearing the errors. Today, I spoke with Sherwin who fixed the problem for me in a blink!

Charleston Botanicals
Canada
Almost 3 years using the app
March 13, 2024

This app seems to be working well, though it would be helpful if it could send updates to QBO more frequently than once per hour. Every 5 or 10 minutes would be nice as it would help keep information more timely.

Sherwin has been super helpful with any questions we've had, so having strong support like this does make any app much better to use. Keep up the good work Sherwin!

Eclipse Awards - maker of fine custom trophies
Canada
20 days using the app
Edited January 29, 2025

Has a small Shopify glitch where it uses a random clients name when automatically creating invoices with data it imports from Shopify. Otherwise this app integrates and syncs perfectly to QuickBooks without any problems. You might need some assistance from support with some of the settings as they can be confusing and might cause your data to not sync correctly. Support responds extremely fast and was quick to assist and help me set it up correctly.

That Bloke
South Africa
11 months using the app
February 12, 2024

I app is my favorite option for syncing QBO and shopify because we need to track destination based sales tax for washington state. It beings in more data than I would like, but is easy to use. Sherwin at support is great and helped me get set up, very easy to reach support and help was quick.

eqpd
United States
Over 2 years using the app
February 5, 2024

App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.

MARQS
Canada
7 days using the app
February 1, 2024

I've used QBO for ages, recently setup my first Shopify Integration, the process was fairly straightforward and when I did have some questions Karol was able to show me what I needed to do on my first contact. Must have app if you use Shopify and QBO. Rob

Anglers Central
Australia
29 days using the app
January 16, 2024

I signed up for training on how to use the program and upon completion, could run the program easily. If I did encounter any challenges, the support was always available and very reliable. I would definitely recommend Quickbooks to anyone looking for a robust accounting system!

Message in a bottle
Singapore
5 months using the app
January 16, 2024

App is easy to navigate. If you have issues with the import of sales data, make sure to use the Chat feature, as their reps can easily work on it and clear the issues. Karol was super helpful and quick with my request. Glad Intuit purchased OneSaas in 2021, customer services has gotten better!

Hero Eleven Sports Corp.
Canada
Almost 3 years using the app