Reviews (181)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a cost‑effective, all‑in‑one support platform that centralizes email, live chat, SMS, social, and marketplace channels into one inbox, even across multiple stores. They highlight deep Shopify integration for viewing and managing orders directly, plus FAQs and chatbots that deflect many tickets. Merchants appreciate automation, reporting, and APIs, saying it saves hours weekly and is a strong long‑term solution for multi‑channel ecommerce support.

November 4, 2023

Very Very bad! I already un-installed the app but still has not been removed from my website and has access to my website!!

Prodesksim
United States
About 2 hours using the app
September 7, 2023

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

Dalstrong
United States
About 2 years using the app
August 18, 2023

My special thanks to Kathy, Reamaze Customer Care Team Lead. She helped me tackle a situation where I thought no solution could even be possible until Re: Amaze does a direct Integration with Shopify Workflows. She helped me find a way to make it work until the Shopify integration comes to life.

Thank you for such awesome support!

Cheers!

Fresh Lens | CanadianContactLenses.com
United States
10 days using the app
February 1, 2018

Great app, saves me alot of time.

Divnitycollections
Australia
9 months using the app
February 18, 2016

Great program -- we are very happy with Reamaze

Fresh Patch
United States
8 months using the app
November 16, 2017

Great app , Great Support game changer thank you

Inspiredcasescom
United States
About 2 hours using the app
April 20, 2018

Simply an awesome no-nonsense support app! I can only recommend it!

Sapper Products
Germany
7 months using the app
October 6, 2017

great app! we use their knowledgebase feature as well. great support as well. no brainer!

Diamond Pride
Germany
Over 3 years using the app
Edited October 17, 2019

Simple and effective. Help tutorials make it easy to navigate the app. Keep it up, good work.... :)

JULAHAS
Netherlands
About 1 month using the app
January 12, 2021

Their customer service is amazing! They are helpful! They can answer my question quickly, good job!!

WOWGO BOARD
Germany
12 days using the app