Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a cost‑effective, all‑in‑one support platform that centralizes email, live chat, SMS, social, and marketplace channels into one inbox, even across multiple stores. They highlight deep Shopify integration for viewing and managing orders directly, plus FAQs and chatbots that deflect many tickets. Merchants appreciate automation, reporting, and APIs, saying it saves hours weekly and is a strong long‑term solution for multi‑channel ecommerce support.
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Nothing beats this app, used it for a couple of months, and this will be a big deal on day on shopify.
Very good, feature-rich, good level of integration and has plenty of automation. Support is top-notch.
Sensational platform, elegant, simple to admin’ and feature rich - support is the best there is. Get it.
Very convenient, and staff is very helpful! Any questions, and they answer super fast. Thank you so much
I am not sure how anyone can run a successful store without this app. It is amazing and so worth the price.
Super great APP and BETTER SUPPORT! 100% Recommended
We move from Zendesk to Reamaze and we never look back!
Amazing Support App.... Been using for 4 Years+ Great support team and with a lot of good updates... Awesome!
Works really well for our needs. We don't use all of its functionality but for what we do use, it does the trick!
Really great for shopify stores, only need to be in spanish now, and integration with direct message from instagram
5 star service. 5 star App. Super helpful staff. Overwhelming at first but they really walk you thru it! Thank you!
