Redo

Alec was awesome! He got on a call with me right away and helped answer all of my questions.

REDO has been a vital part of us being able to efficiently manage our stores returns. Their support when issues pop up has always been great.

Redo is great! Their customer service is super helpful and responsive - any time we have a question they are on it!

I've been really happy with Redo over the past 6 months! The dashboard is easy to use and the support team has been very helpful.

Redo is very collaborative and quick to jump in and help our team set up and customize our flows.

We’ve had a great experience using Redo for both returns and package protection claims at KTM Twins. The platform has helped streamline our return process for customers while reducing the amount of manual back-and-forth our support team has to handle. Setup and integration with Shopify were smooth, and the customer-facing experience is simple and easy to understand.

A special shoutout to Alec from the Redo support team - he has been incredibly responsive, knowledgeable, and proactive whenever we’ve had questions or needed assistance. It’s refreshing to work with a partner that genuinely listens to feedback and works with us to improve the experience. Highly recommend Redo to other Shopify merchants looking for a modern returns and claims solution.

I appreciate Hayden's assistance. Very efficient and I like how our feedbacks are being heard which makes everything convenient.

have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help

Konnor was able to help me with an issue that has been bothering me for a while, thank you so much!

Great company, great support, great software. Mason was very helpful and resolved my inquired in a timely manner. Highly recommend this company.