Reviews (817)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one post‑purchase platform for returns, exchanges, and operations. Many highlight fast, U.S.-based support that solves complex edge cases and builds custom flows. Merchants report an intuitive returns portal, strong adoption of “risk‑free buy and try” and protection tools, higher revenue retention, and reduced support workload. Several say it replaces multiple apps for returns, tracking, shipping, and customer communication.
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Redo's returns workflow helps automate a lot of the manual steps, making life much easier. All for a reasonable price, and with great customer service!
Cade fixed our problem right away
super easy and great customer service. makes returns much easier!
Cade Peterson from Redo was very helpful in taking care of our urgent backend Request
Great experience overall!
Really good service with great staff. Nickolaus has been really patient with all my questions.
Customer service has been great. Performance has been great. Easy to install, and easy to work with. Would recommend to anyone!
We switched to Redo to get off manual returns and it's been worth it. Setup was straightforward, the platform is easy to navigate, and the support team has been great whenever we've needed them. Definitely recommend, saving us a bunch of time!
Hayden was amazing! He fixed my issue and kept me informed! Great customer service!
We started using REDO for returns, and we have added more and more of their products along the way because of the amazing support and ease of implementation.
Redo has been extremely helpful for our CX team and for our customers! We've been working with them for almost two years now, and we are very happy with the service that's been provided. We haven't had any negative interactions, and their team is always willing to help find a resolution. I would absolutely recommend Redo for your business!
