Redo

The whole team and REDO are amazing. Abby, Preston, Colby, Seth, Austin, Cade, just fantastic. We have seen an increase in conversion since using REDO and will be using it for a long time in the future. Give this young company in Utah a chance.

I’ve used both Seel and Redo, and the Redo app has been incredible. The scheduled support blocks are so helpful when issues arise. Lauren assisted me in setting up my website exactly how I wanted it, and Mason was amazing at helping resolve another issue I had. Exceptional app with exceptional support!

REDO has the best customer service ever!!!

I have been with REDO since they were very new in AUS and now I run majority of my features Emails, fulfilment, returns ect. Customer service is amazing the guys are always responding quickly with either the answer or they are actively finding a solution. I highly recommend REDO.

Perfect app for easily handling all our returns and warranties! It's super easy to tailor to your business and customers needs and the team are extremely helpful and super fast at responding to questions!

Cade is the best! Cade was incredibly helpful and quick to respond throughout the entire process. He took the time to look into our issue and made sure everything was properly updated on the backend for our store. We really appreciate the great customer service and support!

great customer service!

Redo has been great to work with, especially the returns. It's developed a lot since we've started using the product and we are very pleased with the automation for our small team. The team is great to work with as well!

We’ve had an outstanding experience working with Redo. Their customer service alone sets them apart, our team consistently receives fast, helpful responses at all hours of the day or night, weekends included.

We initially partnered with Redo to create a customized returns portal years ago, which improved returns experience for customers substantially. Over a year later, we changed from exclusively CommentSold and integrated Shopify into our operations. We turned to Redo again to help manage what was a complex transition. Their team successfully unified our shipping into a single, streamlined system.

From there, we upgraded to their automated shipping solution, which has been a game changer. Orders are intelligently routed to pickers in the most efficient path, allowing us to scan items as we pick to reduce errors. With over 100,000 square feet of warehouse space, this optimization has dramatically improved our workflow & problem orders. We’ve been able to scale down our employee count, and provide shipping faster then ever.

Most recently, we’ve committed to their new inventory management system which is currently being implemented. Their team has been incredibly hands-on, customizing solutions to fit our exact needs and providing constant support on site for a week. I have no doubt they will also get this right and we will have better inventory accountability than we thought was possible.

These are just the highlights, but Redo also delivers in many other areas as well to help with marketing, conversion, order protection, etc. They provide ongoing updates that continue to enhance functionality. The result has been measurable ROI through reduced operational costs, increased efficiency, and paths to real business growth.

If you have the opportunity to work with their team, we have loved them all. For us it has outstanding from Suz, Hayden, Braden, Jaden, Aubrey, Will, Dan, Parker, Quinton and Aaron. But I at this point believe with every employee there, you’re in excellent hands. We can’t recommend Redo enough.

EVERYONE SEEING THIS, PLEASE NOTE THIS IS A 6-STAR REVIEW! The team at Redo has been amazing from Day 1. Nick Smith and team were able to take a Shopify custom code situation we were dealing with, triage the issue, and deploy a solution within 30 minutes. I wish all our vendors moved with that much speed and enthusiasm. Nick, Grant, Talmage, and the whole team there is amazing.