Redo

Redo has been a lifesaver, allowing us to offer returns and exchanges to our customers in a way that is sustainable and affordable on both sides. Their customer support (shoutout Mike!) is great and they are very quick to assist with any issues.

Redo is amazing for keeping everything recorded and making returns so much easier for both us and customers, i especially appreciate Emry and the team at Redo that does a great job at helping answer any questions and navigate the site!

Not only is the app itself very helpful at streamlining our returns and exchange process, the customer service for us the business owner is exceptional! I love that I can always chat with a real person that will approach my situation with a hands on attitude! Today Jacob helped me configure something on the back end of redo in just a few minutes! That in itself is gold for business owners!

We just started about a month ago and so far, so good. What matters a LOT to me, as the customer support person, is that I have a POC with the apps we choose to work with, so that I can feel supported while I support our customers. Redo has been great with that and I really appreciate it. Additionally, not having to be the point person when a customer doesn't receive their order, or it's damaged, is huge!

Redo's services have been extremely helpful in helping us run our small company. We started using them as a return platform but they are expanding into inventory management and shipping, so we can't wait to see what comes next. Their customer service team is super friendly and always willing to help with any questions or changes that need to be made to our flow. Thanks Redo!

We’ve been using Redo for quite some time now. The integration has been seamless, the interface is user-friendly, and their support especially cade! has been exceptional. They’ve been instrumental in our success, and we eagerly anticipate our continued partnership with them!

Aside from Shopify, Redo is the most essential tool for our business. We signed up when all they offered was returns and since then, they have been rolling out new features almost daily. Their team is very responsive, friendly, and US-based which helps when you need something addressed ASAP. Free returns are a no-brainer!

Redo has been a game changer for returns and customer service. The system is easy to use, and allows me to provide a great experience for our customers. Cade was super helpful when I needed some extra information, and got me what I needed quickly. All in all it's a fabulous program.

We’ve been extremely impressed with Redo from day one. Their hands-on customer service and proactive guidance stand out in a way you don’t often see with app partners. Anytime we had a question or wanted to fine-tune our setup, their team jumped in immediately with thoughtful, expert support.

Performance-wise, the results speak for themselves. Within the first 30 days, the app had already paid for itself...and then some. Now, just over 60 days in, we’re seeing even stronger performance and clear value added to our customer experience and bottom line.

If you're looking for an app that truly partners with your brand, delivers measurable impact, and provides exceptional customer service, Redo is absolutely worth it.

Our experience has been absolutely PHENOMENAL. The overall customer service their team has provided during setup and installation has been over the top. the portal is super user friendly. We also onboarded the OMS and it has changed our shipping lives! We are SO MUCH HAPPIER!