Redo

THE BEST!

We started using Redo for their easy returns, package protection, and warranty claims process. We were thrilled to find a system that took the pressure and cost of returns off of a small business, and made it easy for customers too.

Since then, we have expanded to their SMS and OMS marketing tools and are so happy with how they have supported and streamlined our operations.

On top of that, they have an incredible support team. Huge shoutout to Austin, Dominic, Austin, and Alexis! They have truly made us feel like we have a trusted partner on our team and are always quick to respond and provide support.

Highly recommend Redo to any and all businesses!

We've had Redo from the early days of starting our boutique and it has has been such a valuable addition to our business! Their returns, package protection, and fulfillment system make everything smoother for ourselves and our customers too!

We also started using their SMS tool as we expanded into marketing, and it has been such a relief having everything in one easy, all-in-one platform.

The Redo tools are simple to use, free to get started, and makes managing so many moving pieces feel way less overwhelming!

The best of it all is their dedicated support team. We have been thankful to work with Austin P., Dominic, Jackson, Austin N., and Alexis, they are truly amazing and have always been so helpful in making us feel supported.

If you run a boutique, we can’t recommend Redo enough! They’ve made such a difference for us!

Every boutique owner needs this for their returns! We couldn't recommend this solution enough. Not only is it free and takes the pressure off of boutique owners for covering return costs, it also enhances the customer experience and retention too. Redo has seriously changed the game for our boutique. Their returns and protection tools took the chaos out of that whole process and made it so much easier for everyone.

We loved it so much that we added their SMS and OMS tools, and it’s made our workflow feel so much more put-together and has so many great tools and automations that we love.

They have an INCREDIBLE support team. Huge thank you to Austin P., Jackson, Dominic, Austin N., and Alexis, they always take care of us and make everything feel easy. It feels like we have a trusted partner on our team :)

If you're a small shop owner, Redo is 100% worth it!

The best app and system for returns!

We’ve been using Redo for our returns since the early days of our boutique, and it has made the whole process feel so much lighter. Instead of handling manual returns, unexpected costs, and back-and-forth emails, everything is handled seamlessly through their system. It takes the pressure off small businesses while giving customers a smooth, straightforward experience, truly the best of both worlds!

And we have to shout out to our amazing account manager, Austin P. he has been so kind, quick to help, and always makes sure everything is running perfectly for us.

If you’re looking for a returns solution that actually supports small shops, Redo has been such a blessing for ours!

Excellent support team! Quick to respond and for issues that require more time, they're very communicative every step of the way.

The returns portal recently got an update and it looks so much better.

Docking 1 star because I find adjusting any complex settings myself is challenging as they live in multiple places so you run the risk of messing something up. That being said, if I need changes the support team is there :)

This app definitely gave us an upgrade in terms of order fulfillment and saved us thousands in costs that we would have to incur without REDO. The support is also super helpful and the success managers are always there to help us with whatever we need!

Prior to utilizing Redo's services, we were partnered with Loop for all returns. We experienced the worst customer support at Loop when issues arose, which was one of the main reasons we decided to switch to Redo.

Our experience with Redo has been nothing short of incredible. Their ENTIRE team is extremely responsive, attentive, and helpful; if there's ever an issue, they fix it immediately. Their platform is easy to use and allows for customizations to ensure that the return, claims, and warranty experiences align with your company's branding.

100/10 would recommend Redo!

Working with Redo has been a great experience so far, starting up for them has been smooth overall. Redo's platform is user-friendly and easy to create campaigns with.

The team is amazing too, shoutout Will and Jason for always being so helpful with getting started, strategizing and maximizing performance! Thank you for being such a hands-on support crew and helping us succeed.

Works great for returns. We have been using it for a while. Once you get everything set up and your flows set, it works great. The team is very responsive and helps when needed.

We’ve been using Redo for our boutique, and honestly… it has been such a win. It’s eliminated so much back and forth on returns. Our shoppers love having the option to protect their order, and it has noticeably reduced return headaches for our team.

Support is always super responsive & willing to listen to any app updates that would make our lives easier! Shout out to Will for his great support for some last minute Black Friday adds!