Reviews (814)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one post‑purchase platform for returns, exchanges, and operations. Many highlight fast, U.S.-based support that solves complex edge cases and builds custom flows. Merchants report an intuitive returns portal, strong adoption of “risk‑free buy and try” and protection tools, higher revenue retention, and reduced support workload. Several say it replaces multiple apps for returns, tracking, shipping, and customer communication.
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Very impressed with the app and customer service they give! They were able to adjust settings for me efficiently and pleasantly!
Redo’s vendor support team has been very supportive, responsive, and effective. Nick, in particular, has been extremely helpful and always quick to assist whenever we have questions or issues.
We really appreciate the great support!
The Coutr team.
I’m really thankful for the great support Redo provides. Their team consistently goes above and beyond with quick responses and effective solutions.
A special shoutout to Nick Sorenson, who was able to resolve my issue today so quickly. Truly excellent support, the best!
Love this support service from redo special thanks to Easton & Hayden who were most helpful of the agents I meet with for support.
Would of given 5 stars but some of the other reps I met with there was a lack of understanding what I needed & follow through.
Thankful for this no cost support & availability from redo & it's support team!!
Redo has been super helpful in getting our new business off the ground. They take the guesswork out of it and are super responsive when questions arise. We are grateful to Spencer for being such a great resource for us as we navigate all that being a new start-up entails :)
Great to work with. Very Responsive. I needed some support today to add something to my site regarding returns and Crew helped me out. He had the problem solved very quickly.
Redo is a great return portal solution, and their support team is excellent. It has made the returns process much easier for our customers while also helping us move towards a paperless experience. I would definitely recommend it!
Mitch from Redo has been fantastic with helping us get our flows refined with a great customere experience in mind.
We’ve had a great experience with Redo! Their team is very responsive and always quick to assist whenever we have a question or issue. They’re helpful, efficient, and make the whole process much easier. Really appreciate the level of support they provide!
Great support from Nick Sorenson. We reached out with some more technical questions and he gave great answers in a timely manner.
