Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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We're super happy with this app. It made the return process much easier for the customer service team, but also for our consumers. And they're constantly improving their service and add new options!
Great service and great team. They're able to accommodate to our needs in terms of styling, service, and value proposition. We had a bug that a customer noticed, and Greg swooped it and took care of it. Great work!
I am beyond happy with our experience with REDO! We started with returns and now we are using support and the AI tools. The team is BEYOND helpful and we have loved our interactions along the way. Summer, Quinten, Aaron, and Paxton are amazing
Great app with lots of flexibility and great support.
Thx
Aaron provided outstanding customer service — professional, helpful, and genuinely committed to a great experience. Re-do is an amazing company to do business with, always coming through with fresh, innovative ideas that keep things exciting.
At some point, Re-do is sure to become our go-to, one-stop-shop app!
Thanks again, Re-do — keep pushing the limits!
Redo's been a fantastic partner that's been extremely versatile and quick to solutions. No matter how challenging or complicated a situation, there has always been a quick, responsive, and excellent communication attitude that's been beyond beneficial to our day-to-day. Big shoutout to the Redo team and Quinton who makes it all possible. Thank you.
10/10 experience period. They listen and respond instantly too. Those who are sleeping on it is missing out big time. This is the app I would recommend to all my friends but gonna keep quiet to my competitors
The Redo team is always . I truly appreciate. I love that Redo for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions. Glad to work with them
Jaxon was super quick to respond to a customer service question and helped me resolve the issue. He also said he'd bring it up to development to better the product which is cool!
Redo has been very helpful and responsive with all our business needs, in addition to helping us optimize and improve our processes, making it a lot easier for both our team and our customers.
