Reviews (822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one post‑purchase platform that streamlines returns, exchanges, and operations. The returns portal is clean and intuitive, encouraging exchanges and store credit to retain revenue. Many use it to replace multiple tools for returns, protection, shipping, tracking, and communication. Merchants highlight smooth migrations, strong customization, reliable performance, and exceptionally responsive support that often builds custom solutions at no extra cost.
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Great functional app that made our returns process easier and great customer service.
Redo has been amazing to work with! There shipping rates are great and there automated processes make it so much easier on our business. The customer service has been so good and easy to work with.
We have only been using Redo for maybe 5 months and so far so good!
They are very communitive and don't ghost you like other platforms which is a huge plus. Also, Bryson on their team is awesome!
Redo is extremely easy to setup. Their customer support is always friendly and ready to help. Highly recommend them to anyone looking to simplify their Shopify store. Thank you Redo!
Excellent customer service, easy integration, and we love the all in one platform of refunds/exchanges/package protection.
5 Stars from us!
I use Redo for my returns, Customer Service management and now fulfilment labels too. Love the support and have zero major issues since integrating them. Big fans
Have had an incredible experience with Redo! Our customers love it - and we love it on the backend as well. Any issues that have arisen ,their team is so quick to resolve!
Redo has completely changed the game when it comes to returns and customer support. With Redo, it’s fast, easy, and totally stress-free. The interface is super user-friendly, and their support team is responsive, kind, and genuinely helpful.
Love Redo! We implemented Upcart for our theme and Redo (Harrison) hopped on same day to make sure we still had shipping protection enabled. Love their platform for returns and management. They've been great!
Incredible experience all around. Redo has developed an impressive platform but it is the people that have wowed us. We are looking forward to developing new solutions to improve customer experience together.
