Reviews (821)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, all‑in‑one post‑purchase platform for returns, exchanges, and operations. Many highlight fast, U.S.-based support that solves complex edge cases and builds custom flows. Merchants report an intuitive returns portal, strong adoption of “risk‑free buy and try” and protection tools, higher revenue retention, and reduced support workload. Several say it replaces multiple apps for returns, tracking, shipping, and customer communication.
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Quick and easy install and terrific customer service.
I met with Max to install this app, and it was smooth process. I have been looking for an exchange option for my customers and this was the perfect fit for my business.
Aside from saving us the expense, the support from the team has been impeccable post transition from our previous returns platform. Hats off to Natalie who has patiently assisted us through the transition and fielded our qeuries on how the platform worked.
I've only had this app installed for a few days but I am already in LOVE! The features it provides is amazing and the customer service has been awesome! One of the features that I have loved is that you can exclude specific discount codes for a return! Definitely recommend!
Super excited to use this app to cut down on my time processing returns. The onboarding process was very easy. Everyone I've worked with a Redo is friendly and patient with me! They are a great team!
So far quite happy with Re:Do. The learning curve with their system is a matter of a day or so and you're up and running. New interface is slick and easy to navigate. Support is very responsive and Natalie has always helped me get the answers I need.
We love using Redo! It is very user friendly and the team has been amazing helping us get everything set up. I have chatted with customer service several times with questions and Natalie is AMAZING and so helpful! I definitely recommend Redo for small businesses, it has made our lives so much easier.
The app is very user friendly and customer service has a great response time. Shout out to Max, who is very patient and does a nice job of walking you through the setup process and answering any and all questions along the way.
Natalie is always a great help when I message her. She is quick to reply and find solutions for the questions we have. I appreciate her and the help she gives to our company.
Great platform to work with, been awesome! And Natalie has been great with customer service!
Love them so much! Very easy, onboarding was quick. Just say enough wonderful things about re:do. Thanks to Max for getting us all set up!
