Referral Candy & Affiliate

Great app! Very helpful support staff in getting us up and running.

We did have a few communications hurdles at first, some of which were our fault but I have to say the willingness of the team to get the problems resolved were really first class.

We've just launched a test of 2000 invites to our campaign and we're really looking forward to seeing how this pans out.

Adam // co-founder ekoWorx

Jeg har netop fået hjælp af Tippy fra ReferralCandy til at forstå hele deres system og komme igang med vores Referral system. Tippy gjorde setuppet nemt at forstå og komme igang med og det fantastiske ved ReferralCandy, er at det er muligt at ændre content 100% så servicen kan tilpasse vores danske kunder. Jeg vil anbefale servicen til andre, som leder efter en service til at komme igang med referrals.

This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

The service has proven to increase our sales month to month giving our customers the easy opportunity to share with their friends. The support offered by Ferry and the team has been 1st class, proactive in making sure we get the best out of the app and ever able to tailor the service to our individual business needs. Highly recommended for any business that wants to empower it's customers to create sales.

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

Just started using the app, and so far very excited about it, but I can't speak too much to its use yet since we just started using it.

I had a small issue the first day when setting it up, but Derek from the Referral Candy team was very helpful and attentive. Thanks, Derek!

Another issue came up and I had a question about integration with the app and Tom was super helpful & quick to respond. Thank you, Tom!

We've never done referrals and would like to see how we might be able to test out different programs.

Derek on the customer support team was *ultra helpful* getting me up to speed on what our options are and how Referral Candy works as you adjust the program — e.g. what do past customers see when the referral program is changed from dollar to percentage discount?

Can't wait to give it a shot and see what happens!

We're currently setting things up and are very excited to launch our referral program. We had many questions and we were able to work directly with one of RC's team members (Dwight S.).

Dwight was VERY helpful and walked us through every detail that we needed clarification on. He also suggested some strategies that we will try out. This has been a great experience so far and we're excited to get this up and running!

It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull!
As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.