Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with smooth Shopify integration and no performance issues. They report higher conversion rates, increased average order value, and fewer shipping‑related tickets and disputes. Key benefits include shipping protection, return assurance (even on final‑sale items), and shifting risk away from the merchant. Support is consistently praised as responsive, proactive, and helpful with onboarding and customer service workflows.
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Many customers choose this service, and it's been a great addition to their shopping experience. The Seel team is also very responsive and helpful, especially when handling more complex situations. Overall, it's a reliable service, and I'd definitely recommend using it.
We've been using Seel for our Shopify store for a while now, and it's been a great experience. The app is easy to set up, runs smoothly, and helps reduce the amount of customer support related to shipping issues. Our customers appreciate the added protection at checkout, and the claims process has been straightforward whenever we've needed it.
The support team is also responsive and helpful whenever we have questions. Overall, it's a valuable app that improves both the customer experience and our post-purchase workflow.
Highly recommended!
We sell to multiple countries and Seel handles cross‑border order protection really well. It fits naturally into our checkout flow without messing up our customer journey. Fewer dispute tickets pop up since we turned it on. The backend dashboard is intuitive for our team to track everything. Solid solution for cross‑border stores.
Must-have for any Shopify store! We added Seel a few months ago and the difference was immediate. Lost-in-transit claims used to eat up hours of our support team's week; now they just resolve themselves in the background. Our customers clearly feel safer at checkout, and we've seen dispute tickets drop noticeably since install. Setup took under five minutes and the dashboard is refreshingly clean. Highly recommend to any Shopify merchant selling physical goods.
A truly excellent insurance service app that has been a great help in handling various unexpected situations that arise during shipping, allowing me to promptly provide my customers with fallback claims services. Using this app has saved me a lot of time and money when dealing with shipping issues and provides a safety net for my website. I highly recommend it!
Seel is an incredible shipping protection app for our Shopify store. Easy to install, smooth checkout integration, and fast automated claim resolution for damaged or lost packages. It greatly reduces our support workload and improves buyer trust. Fantastic service, totally recommend!
Some of my customers choose this service without hesitating. It's a must app for global logistic which make customer feel secure !
Easy to install and works right away. Our customers feel more secure when checking out. Support team is also very responsive. Worth giving it a try!
We have launched the Seel Worry-Free Purchase, which works very well and provides protection against damages, loss, and other issues that may occur during shipping.
Seel has been a fantastic partner to work with. Their team is incredibly responsive and proactive — every time we've had questions or needed adjustments, they've turned things around quickly and come back with solutions that genuinely worked for us.